Office Administrator

Hylant Group, Inc.; United States; On-site; USD 38,000 - 52,000; Full time

Job summary

Hylant Group, Inc. in Columbus, OH is seeking an Office Administrator to champion our culture and provide essential administrative support at the Columbus, OH location.

You will greet visitors, manage calls and mail, support HR onboarding, and coordinate with Marketing and IT to keep the office running smoothly. As a frontline ambassador, you’ll handle facility needs, plan events, and assist with vendor relations while maintaining confidentiality and delivering high-quality administrative

Qualifications

• High school diploma or equivalent.
• Ability to work in Columbus, OH office five days per week.
• Minimum of one year in an administrative office role.
• Maintain confidentiality about management or business information.
• Exceptional attention to detail, communication, and interpersonal skills.
• Strong prioritization, organizational, project management and time management skills.
• Proficiency with Microsoft Office suite.

Responsibilities

• Greet, welcome and direct visitors to the appropriate person and/or location.
• Answer, screen and forward all incoming calls; receive, sort and distribute daily mail/deliveries.
• Maintain office security by following safety procedures and controlling access via the reception desk.
• Provide general administrative support to all employees at the assigned location.
• Serve as an employee ambassador for HR/Talent including coordinating on site interviews and onboarding.
• Coordinate with Marketing and IT as the location liaison.
• Coordinate and lead projects, addressing problems and concerns.
• Manage facility and equipment needs; coordinate with property management and vendors.
• Plan and coordinate internal and external events and meetings; set-up, catering, equipment and cleanup.
• Manage accounting functions for the office such as invoicing and reconciling expenses.
• Collaborate with administrative staff across Hylant to share best practices and provide back-up.
• Perform other duties and special projects as requested.

Skills

Attention to detail

Communication

Interpersonal skills

Time management

Project management

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

The Opportunity

The Office Administrator is a champion of the Hylant culture providing administrative support to the assigned office through a variety of tasks related to organization and communication. All responsibilities are essential to ensuring office operations running smoothly while adhering to Hylant policy, procedure, and core values. The Office Administrator role is primarily a full time in office position due to the nature of responsibilities. Responsibilities and hybrid work flexibility may vary based on assigned location.

In This Role You Will Execute On

• Greet, welcome and direct visitors to the appropriate person and/or location.
• Answer, screen and forward all incoming calls; receive, sort and distribute daily mail/deliveries.
• Maintain office security by following safety procedures and controlling access via the reception desk.
• Provide general administrative support to all employees at the assigned location.
• Serve as an employee ambassador for HR/Talent including, but not limited to, coordinating on site interviews, preparing new hire agendas, conducting first day orientation, and coordinating with the hiring manager and other stakeholders to ensure a welcoming and engaging onboarding experience.
• Serve as the location’s liaison for Marketing
• Serve as the location’s liaison for IT
• Coordinate and lead projects, quickly addressing and solving problems and concerns
• Manage facility and equipment needs; working with the property management company to ensure the office space is properly maintained and safe; work with outside vendors to ensure all location equipment is in working order.
• Plan and coordinate internal and external events and meetings. This includes managing or performing set-up, catering, equipment needs, and clean up as required.
• Manage accounting functions for the office such as scanning invoices, coordinating payments to vendors, and reconciling monthly expenses statements.
• Collaborate with administrative staff across the Hylant network to share and recommend best practices, provide back‑up and project support, and ensure consistency of administrative practices.
• Perform other duties and special projects as requested.

In This Role You Will Need

• High school diploma or equivalent required.
• Ability to work in Columbus, OH office five (5) days per week.
• A minimum of one (1) year of work experience in an administrative office role.
• Must have the ability to maintain confidentiality about management or business information and protect sensitive information.
• Exceptional attention to detail, communication, and interpersonal skills.
• Strong prioritization, organizational, project management and time management skills.
• Proficiency with Microsoft Office suite of products.

Why Hylant?

Since 1935, Hylant has been a family‑owned insurance brokerage built on relationships, trust, and a people‑first mindset. We believe great work is rooted in understanding people — our clients, our communities, and each other — and delivering thoughtful solutions that rise above the expected. Anything But Typical. Everything for You. isn’t just a message; it’s how we show up. It reflects a culture where people come first, careers are supported with purpose, and going above and beyond is the standard, not the exception. At Hylant, you’re more than an employee, you’re part of a team that treats one another like family and works together to make a meaningful impact.

Why Hylant?

A Career That’s Anything But Typical At Hylant, we don’t just offer jobs—we offer careers that grow with you. For over 90 years, our family‑owned business has stood for more than insurance. We stand for people. When you join Hylant, you become part of a family that champions support, respect, flexibility, and a healthy work‑life balance. It’s no surprise we’ve been named a “Best Place to Work in Insurance” for 17 consecutive years. In 2024 alone, Hylant and our incredible team earned 24 awards, celebrating our commitment to workplace culture, community involvement, and individual achievement. We’re proud to be anything but typical in our industry.

Here’s what makes Hylant different

Opportunity on your terms: Whether you're just starting out or looking to lead, we offer clear career paths, tailored development programs, and the freedom to grow in the direction that fits you best.

Relationships that build people up: Our culture is rooted in empathy and collaboration. You’ll be surrounded by mentors, teammates, and leaders who care about your success.

A chance to make a real impact: From serving clients with integrity to giving back to our communities, your work at Hylant will matter—locally and globally. We invest in our people through programs like the Hylant Career Academy, Leadership Catalyst, and Hylant MBA, and we celebrate the wins—big and small—along the way. If you’re looking for a place where you can grow, belong, and make a difference, we invite you to explore what makes Hylant a destination for top talent—and a place where you gain so much more.