Office Administrator

Heritage Oak Private Education; Raleigh (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid holidays and sick days

401(k) plan with company match

Tuition discounts for your children

Professional development

Education reimbursement and partnershí

Job summary

Chesterbrook Academy is seeking an Office Administrator to join our Raleigh campus. You will deliver outstanding customer service to families, staff, and visitors, handle enrollment activities, and maintain organized records in a busy front office environment.

Ideal candidates have strong communication and organizational skills, experience in an administrative role, and the ability to multitask in a dynamic school setting while upholding policies and a family-centered culture.

Qualifications

• High school diploma or equivalent required.
• Experience in administrative or front-office roles preferred (school setting a plus).
• Must have strong communication, organization, and interpersonal skills.

Responsibilities

• Provide outstanding customer service to students, families, staff, and visitors.
• Respond promptly and professionally to parent inquiries and concerns.
• Manage student enrollment, withdrawals, transfers, and waitlists.
• Maintain accurate and organized student and office records.
• Assemble and distribute enrollment packets, school communications, and administrative materials.
• Support scheduling, communication, and planning for school events and meetings.
• Collaborate with school leadership and staff to ensure effective day-to-day operations.
• Maintain a clean, welcoming, and well-organized front office environment.
• Uphold school policies, procedures, and a family-centered culture.

Skills

Customer service

Communication

Organization

Multitasking

Attention to detail

Education

High school diploma or equivalent

Tools

Microsoft Office

Google Workspace

Job description

Chesterbrook Academy is a multi-location school group with campuses in Florida, Illinois, Maryland, North Carolina, New Jersey, Pennsylvania, South Carolina, and Virginia offering outstanding private education to preschool and elementary students. Our preschools offer the perfect balance of learning and play, while our elementary program provides a challenging and robust curriculum, innovative instruction, and a vibrant school community. A career with Chesterbrook offers opportunities in education, summer camps, before and after school programs, and regional management with the support of our parent company, Spring Education Group.

Office Administrator Responsibilities

• Provide outstanding customer service to students, families, staff, and visitors
• Respond promptly and professionally to parent inquiries and concerns
• Manage student enrollment, withdrawals, transfers, and waitlists
• Maintain accurate and organized student and office records
• Assemble and distribute enrollment packets, school communications, and administrative materials
• Support scheduling, communication, and planning for school events and meetings
• Collaborate with school leadership and staff to ensure effective day-to-day operations
• Maintain a clean, welcoming, and well-organized front office environment
• Uphold school policies, procedures, and a family-centered culture

What We Offer

• Medical, dental, and vision insurance
• Paid holidays and sick days
• 401(k) plan with company match
• Tuition discounts for your children
• Professional development
• Education reimbursement and partnerships

What We’re Looking For

• High school diploma or equivalent
• Previous administrative or front office experience (school setting preferred)
• Excellent communication and interpersonal skills
• Strong organizational skills and attention to detail
• Ability to multitask and manage time effectively in a dynamic environment
• Proficiency with Microsoft Office, Google Workspace, and comfort learning new systems
• Friendly, professional demeanor and a service-oriented mindset
• Ability to successfully pass a state and federal background check

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. In general, this position requires an individual to frequently walk, stand, sit, squat, stoop, reach, kneel, rise from the floor, twist, listen, read, write, and speak the English language. In addition, this position often requires an individual to carry, lift, use repetitive or fine hand movements, and occasionally push, pull, or bend. This position is regularly required to hear and use clear vision with or without correction. Spring Education Group, including, but not limited to SEG Inc., and their affiliates (collectively “Company”) is an Equal Opportunity Employer. All qualified applicants for employment and employees are provided equal employment opportunities, including in recruitment, hiring, and assignment, without regard to actual or perceived race, color, religion and religious creed, sex (including pregnancy and related conditions), sexual orientation, gender identity, gender expression, marital or familial status, age, national origin, ancestry, disability, genetic information, military/veteran status, or any other classification protected by federal, state, or local law. The Company expressly prohibits any form of unlawful employee or student harassment or discrimination.