OFFICE ADMINISTRATOR

ADP, Inc.; Naperville (IL); On-site; USD 40,000 - 52,000; Full time

Job summary

ADP, Inc. in Naperville, IL is seeking a detail-focused Office Administrator to support Sales Agents and the public. The role includes receptionist duties, file management, and daily office operations.

Regular travel to regional offices is required; home office will be in Naperville. Strong communication and tech proficiency with Microsoft Office and Google products are essential. Responsibilities include processing listings and closings, deposits, mail, opening/closing the office, and assisting

Qualifications

• Excellent communications skills.
• Personable and friendly demeanor.
• Proficient with Microsoft Office and Google products.
• Able to balance multiple priorities and deadlines.
• Strong typing skills.
• Ability to handle and resolve recurring problems.
• Highly organized and detail oriented.
• Adaptable to various personalities and situations.

Responsibilities

• Process listings, sales, and closings as turned in by agents.
• Scan and deposit checks.
• Use computer programs to process listings, sales, and closings.
• Greet visitors, answer calls, schedule appointments.
• Handle incoming/outgoing mail and assist agents with issues.
• Assemble listing and buyer packets as needed.
• Maintain logs and monthly office reports.
• Open and close the office daily per local instructions.
• Support the managing broker as needed.

Skills

Excellent communications

Organization

Multitasking

Typing

Problem solving

Adaptability

Education

Experience and/or education sufficient

Tools

Microsoft Office

Google Workspace

Back-office software

Job description

The Administrator performs daily activities necessary to operate a residential real estate office. The Office Administrator is a professional and personable resource to the Sales Agents and the public. They perform a variety of receptionist and administrative activities. Regular travel to other regional offices will be required. Home office will bein Naperville.

ESSENTIAL DUTIES AND RESPONSIBILITIES

General Duties Include:

Process listings, sales, and closings that are turned in by the agents in the region

Scan and deposit checks

Use our various computer programs to process listings, sales, and closings for the region

Perform receptionist responsibilities: including greeting visitors, answering incoming calls, scheduling appointments, and providing general information regarding real estate listings

Process incoming and outgoing mail

Assist our Sales Agents with troubleshooting and resolving issues

Assemble listing and buyer packets, as needed

Maintain accurate logs and monthly reports for the office

Monitor office supplies and complete order process when necessary

Maintain organized and accurate files on all work processes

Open and close the office daily per local office instructions (turn on lights and radio, computer monitors, make coffee, straighten office areas, etc.)

Support the managing broker as needed

QUALIFICATIONS

Person should possess the following:

Excellent communications skills

Personable and friendly

Proficient with technology (Microsoft Office, Google products and other back-office software)

Ability to work well under pressure balancing multiple priorities and assignments to meet deadlines

Consistent with follow up and follow through

Strong typing skills

Ability to handle and resolve recurring problems

Must be highly organized

Adaptable to various personalities/situations

EDUCATION and/or EXPERIENCE

Combination of education and experience sufficient to successfully perform the essential duties of the job

LANGUAGE SKILLS

Ability to read and understand documents and to communicate with agents and other staff members in a courteous and professional manner

MATHEMATICAL SKILLS

Basic Accounting knowledge helpful in processing closings, deposits and the monthly billing statements

REASONING ABILITY

Ability to define the problem, establish facts and draw a valid conclusion to solve the problem and plan initiatives

PHYSICAL DEMANDS

Mobility to work in a standard office setting using standard office equipment including:

Stamina to maintain attention to detail despite interruptions

Strength to lift and carry files weighing up to 3 pounds

Vision to read printed materials and a computer screen

Hearing and speech to communicate in person and over the telephone

WORK ENVIRONMENT

Frequently subject to interruptions in a moderate noise level office setting