Insurance Agency Office Administrator

The Juris Agency; Houston (TX); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

PTO

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Job summary

The Juris Agency in Houston, TX seeks an organized Office Administrator to manage busy phone lines and assist clients with inquiries. You will handle calls, support insurance-related tasks, and collaborate with agents to ensure accurate documentation and timely responses.

Ideal candidates are proficient in email and Microsoft Office, able to multitask in a fast-paced environment, and possess a positive, patient attitude. Insurance experience is preferred but not required.

Qualifications

• Proficient with email and Microsoft Office (Word, Excel, Gmail, Google Suite).
• Strong multitasking abilities in a fast-paced environment with multiple phone lines.
• Outgoing, friendly, patient, detail-oriented team player.
• Organized and thorough with a positive attitude; insurance experience preferred.

Responsibilities

• Answer incoming calls from clients and direct to agents as needed.
• Process and file claims with insurance carriers.
• Update mortgage information and send proof of coverage.
• Send auto insurance ID cards to clients.
• Monitor carrier alerts and respond accordingly.
• Process policy payments and monitor transaction reports.
• Forward inquiries to appropriate team members.
• Support administrative tasks to ensure smooth office operations.

Skills

Email Proficiency

Microsoft Office

Multitasking

Phone Skills

Organized

Detail-oriented

Tools

Gmail

Google Suite

Job description

Job Description

The office administrator role requires an organized, thorough person to handle incoming calls from current and prospective clients. This person is the first to answer our busy phone lines and assist the caller with their requests, questions, and concerns.

Benefits

• PTO
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Hands on Training
• Mon-Fri Schedule
• Career Growth Opportunities

Responsibilities

• Service personal lines insurance policies -
• Update mortgage information and send out proof of coverage
• Send auto insurance ID Cards to clients
• Process and file claims with insurance carriers
• Monitor carrier alerts
• Process carrier inspection requirements with clients
• Forward incoming calls to agents
• Process policy payments
• Monitor transaction reports

Requirements

• Must be proficient with email and Microsoft Office (Word, Excel, Gmail, Google Suite)
• Strong multitasker who thrives in a fast-paced environment with multiple phone lines
• Outgoing, friendly, patient, and detail-oriented team player
• Organized and thorough with a positive attitude
• Previous insurance experience is preferred