Office Administrator

Superior Plus Propane; Hendersonville (NC); On-site; USD 28,000 - 30,000; Full time

Job summary

Superior Plus Propane is seeking a detail-oriented Office Administrator to handle incoming customer calls, assist walk-in customers, process orders, and support the sales team with inquiries. The role emphasizes excellent customer service, accuracy, and timely resolution of issues in a fast-paced environment.

Two years of customer service experience in a high-volume setting, strong Microsoft Office skills, and the ability to multi-task are required.

Qualifications

• Two years of customer service experience in a high-volume environment.
• Strong attention to detail and accuracy in documentation.
• Proficiency with Microsoft Office (Word/Excel) and ability to multi-task.

Responsibilities

• Professionally handle incoming requests and calls from customers; resolve issues promptly.
• Assist and support walk-in customers at location and contact customers to answer inquiries.
• Process orders and complete forms/applications to fulfill requests; support sales with inquiries.

Skills

Customer service

Attention to detail

Multitasking

MS Office

Tools

Microsoft Office

Job description

Posted Thursday, August 27, 2026 at 5:00 AM

What we will offer you :

Culture :Join a supportive and inclusive work environment where collaboration, respect, and open communication are at the core of everything we do.

Competitive Compensation :We offer a highly competitive compensation and total rewards package, ensuring that your hard work and dedication are recognized and rewarded accordingly.

Flexibility: We understand the importance of work-life balance and offer various flexible schedules to help you manage your personal and professional commitments effectively.

Technology :Work with state-of-the-art tools and technologies that empower you to excel in your role and stay at the forefront of industry trends.

Employee Assistance Programs :We care about you! You and your family will have access to LYRA, an industry leading platform that provides comprehensive support and a myriad of resources to help support your physical, mental, financial, and social well-being.

Opportunity :A continuous focus on professional development with many opportunities for training and career growth.

Safety Focused :We care about you and have developed a 24/7 safety mindset that is showcased throughout every facet of the organization.

Superior Plus Propane is currently seeking a highly motivatedOffice Administratorwhose role is to answer incoming calls from customers regarding service and appliance, walk-in support, deposits, Inventory and posting of completed deliveries, service, and appliance service. Professionally and efficiently work with customers to resolve issues in a positive manner.

Culture: Join a supportive and inclusive work environment where collaboration, respect, and open communication are at the core of everything we do.

Competitive Compensation:We offer a highly competitive compensation and total rewards package, ensuring that your hard work and dedication are recognized and rewarded accordingly.

Flexibility:We understand the importance of work-life balance and offer various flexible schedules to help you manage your personal and professional commitments effectively.

Technology:Work with state-of-the-art tools and technologies that empower you to excel in your role and stay at the forefront of industry trends.

Employee Assistance Programs:We care about you! You and your family will have access to LYRA, an industry leading platform that provides comprehensive support and a myriad of resources to help support your physical, mental, financial and social well-being.

Opportunity:A continuous focus on professional development with many opportunities for training & career growth.

Safety Focused:We care about you and have developed a 24/7 safety mindset that is showcased throughout every facet of the organization.

What you’ll do:

• Professionally handle incoming requests and calls from customers while ensuring that issues are resolved accurately and promptly.
• Assist and support walk in customers at location. · Contact customers to answer inquiries, resolve concerns and create new business.
• Process orders and complete forms/applications as required to fulfill customer requests
• Assist sales team with incoming requests and outbound notification for new services and products.
• Support additional CSC needs and requirements as assigned
• Employees may be required to work overtime hours and weekends when business needs require it.
• Other duties as assigned.

What you bring:

• Two years of customer Service experience in a high-volume call center/customer service experience
• Strong attention to detail
• Proficiency with Microsoft office (Word/Excel)
• Ability to multi-task and prioritize workload
• Legal Authorization to work in the US is required. We will not sponsor individuals for employment visas now or in the future for this job opening.

The hourly rate for this position is $20.00 - $22.00 per hour.

Please note the compensation information shown above is a general guideline only. Pay rate is based upon candidate skills, experience, and qualifications, geographical location, as well as market and business considerations.

Here at Superior Plus Propane, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals, we welcome all qualified candidates to apply. If you have an accommodation need during the recruitment & selection process, we encourage you to connect with us at [e-mail] to let us know how we can enhance your experience.