Office Administrator

Central Clinic Behavioral Health; Cincinnati (OH); On-site; USD 35,000 - 55,000; Full time

Job summary

A leading behavioral health organization is seeking a coordinator for their FAIR and HOPE programs. The role involves managing daily operations, processing authorizations, and ensuring clients receive necessary services. Ideal candidates will have a degree and experience in office management within a mental health setting.

Benefits

Free trainings with CEUs

PTO – 4 weeks per year & 11 paid holidays

Short & long-term disability

Single and family medical insurance

Annual training allocation

Recognition of employment anniversaries

Malpractice insurance

Qualifications

• Demonstrated effective experience in office management tasks.
• Experience in psychiatric office or mental health agency.
• Excellent verbal and written communication skills.

Responsibilities

• Provides assistance to ensure smooth daily operation of the program.
• Processes funding requests, invoices, and notifications.
• Manages subpoenas and record requests.

Skills

Communication

Organization

Office Management

Education

2-4 year college degree

Job description

Total Rewards

• Free trainings with CEUs (in person and Relias)
• Free licensure supervision
• PTO – 4 weeks per year & 11 paid holidays = 6.2 weeks off per year
• Extra pay for staff-led trainings
• 11 paid holidays
• Short & long-term disability (60%)
• Single medical insurance
• Family medical insurance
• Dental and vision insurance (minimal fee)
• Vehicle incident repair allocation: Case Managers - $200
• Annual training allocation - $100
• Recognition of birthdays - gift cards
• Transparency: Policies & Procedure Handbook - O: Drive
• Supplemental fuel reimbursement: Case Managers
• Qualifying employer for student forgiveness loans (PSLF)
• Recognition of employment anniversaries – gift cards distributed based on years of service
• Administrative open door policy
• License upgrade salary increases & independent license retention bonus
• Service delivery bonuses
• Annual merit raises
• Malpractice insurance
• Referral bonuses

Overview

The FAIR program coordinates behavioral health services for adults and children involved with Hamilton County Job and Family Services Children's Services Division. Open Children's Services cases with mental health and/or drug and alcohol needs are referred to FAIR for diagnostic assessments, connection to community services, care management, case consultation with JFS workers, and collaboration with community service providers. The HOPE program coordinates behavioral health services for children ages 7-17 involved in at least two of the major service systems within Hamilton County, including Developmental Disabilities, JFS Children's Services Division, Juvenile Court, and Mental Health. Staff evaluate referrals, connect clients to services, provide active care management and coordination, and discharge transition planning to ensure continued service receipt.

Duties

Provides assistance to ensure smooth daily operation of the program, processes funding requests, invoices, and notifications; provides data entry for authorizations; processes HOPE authorizations; responsible for filing and closing of charts; manages subpoenas and record requests; supports Open Access; completes OHBIS at admission and discharge.

Minimum Qualifications

2-4 year college degree, demonstrated effective experience in office management tasks, experience in psychiatric office or mental health agency, excellent verbal and written communication skills, excellent organization skills, computer skills, and experience in office management and operations.

Please visit our website at www.centralclinic.org for additional information.