Office Administrative Assistant

ASSURANCE SUPPORT SERVICES AGENCY; Aurora (IL); On-site; USD 45,000 - 55,000; Full time

Job summary

ASSURANCE SUPPORT SERVICES AGENCY is looking for an Office Administrative Assistant in Aurora, Illinois. This role is critical for ensuring smooth administrative operations, managing communications, and supporting team members with various tasks in a fast-paced environment. The ideal candidate will have strong organizational skills, attention to detail, and a customer-oriented approach.

Benefits

Health insurance

Paid holidays and time off

401 (k)

Qualifications

• 1 year of administrative experience preferred.
• 2 years of customer service experience preferred.

Responsibilities

• Manage phone calls and email correspondence.
• Provide administrative support to clerical staff.
• Organize and schedule meetings.

Skills

Organizational skills

Attention to detail

Written communication

Verbal communication

Customer service

Tools

MS Office

Excel

Job description

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Job Description

FULL JOB DESCRIPTION

Assurance Support Services is seeking a reliable individual to undertake the administrative tasks. The Administrative Assistant will serve as the face of the company while answering all incoming calls and greeting walk-in guests. This position requires proficiency in prioritizing and working with little supervision. The ideal candidate is self-motivated and will work with a high degree of attention to detail.

Responsibilities

• Manage phone calls and email correspondence
• Answer questions from members, social workers, and staff enthusiastically and professionally
• Provide administrative support to clerical staff as needed
• Track inventory of office supplies and place orders when necessary
• Organize and schedule meetings for Transition Coordinators
• Coordinate travel arrangements
• Take minutes at office meetings
• Provide biweekly and monthly reports
• Establish and maintain effective work relationships with new and existing members
• Welcome clients and guests who call or visit the office with polish and professionalism
• Ensure the reception area looks fantastic, plan and set up for events and conference rooms, etc.
• Fulfill requests with a flexible and resourceful mindset
• Receive and file time sheets
• Send reminders for timesheets and meetings
• Update members on their status in the transition process
• Coordinate the housing process for all members in the pipeline
• Enter notes into the Benefits Utilization Systems (BUS)
• Record and track billable units to provide the billing department
• Provide accurate reports on a biweekly and monthly time frame
• Enthusiastically manage multiple competing priorities at one time in a fast-paced environment and a wide variety of personalities
• Handle a wide variety of tasks with excellent organization, planning, and follow up skills
• Utilize strong computer proficiency and administrative skills to support other departments as time allows
  
  

Experience Requirements

• Administrative experience 1 year (Preferred)
• Customer service 2 years (Preferred)
• Proficient knowledge of MS Office and Excel
  
  

ABILITY TO COMMUTE/RELOCATE:

• Aurora, CO 80014: Reliably commute or planning to relocate before starting work (Required)
  
  

Skills/Abilities

• Knowledge of office management systems and procedures
• Strong organizational skills with the ability to multi-task
• Excellent written and verbal communication skills
• Strong attention to detail
• High degree of confidentiality and professionalism
  
  

SCHEDULE

• 8-hour shift
• Monday – Friday
  
  

Benefits

• Health insurance
• Paid holidays and time off
• 401 (k)
  
  

Company Description

Assurance Support Services Agency was founded to allow our patients to live a successful, independent, and dignified life in a community-based setting. We facilitate our patients’ physical, social, emotional, and financial needs to ensure a successful reintegration back into their own homes and community.

Assurance Support Services Agency was founded to allow our patients to live a successful, independent, and dignified life in a community-based setting. We facilitate our patients’ physical, social, emotional, and financial needs to ensure a successful reintegration back into their own homes and community.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Medical Practices

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