Office Administration Manager

Service Corporation International; Peoria (IL); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Health Savings Account with Company Co

Flexible Spending Accounts

Sick Leave

Short-Term Disability

Long-Term Disability

Life Insurance

401(k) with Company Match

Employee Assistance Program

Job summary

Service Corporation International in Peoria, IL is seeking an experienced administrator/manager to supervise a small team and oversee accounting support functions, HR processes, and vendor coordination. The role emphasizes accuracy, SOX compliance, and cross-department collaboration.

The position requires hands-on management, strong customer service, and meticulous record-keeping, with a pay rate of $21–$23 per hour and a comprehensive benefits package to support employee well-being.

Qualifications

• High school diploma or equivalent; diploma training program at college/technical school preferred.
• 5 years of administrative management experience with a strong customer service focus.
• 3 years bookkeeping, general office, clerical accounting, and Accounts Payable experience; MS Project management and database software experience or equivalent.

Responsibilities

• Direct supervision of two or more full time employees.
• Oversee processing of accounting support functions including collections, billing, verifications and payments of invoices, petty cash.
• Assign processing orders and control storage inventory.
• Collaborate with and support other departments within the business unit.
• Review time cards and administer payroll policies and procedures.
• Facilitate vendor coordination and supervision.
• Pull monthly KPI reports.
• Train staff in processes and procedures.
• Lead SOX audits and ensure SOX compliance of documentation.
• Prepare customer statements.
• Maintain vehicle records and update price lists; approve contracts as necessary.

Skills

Multi-tasking

Prioritization

Communication

Confidentiality

Customer service

Problem solving

Education

High school diploma

Diploma program preferred

Tools

MS Project

Database software

Job description

Job Responsibilities

• Direct supervision of two or more full time employees
• In accordance with company policies and procedures oversees processing of accounting support functions including: collections, billing, verifications and payments of invoices, petty cash
• Assigns processing orders and controls storage inventory
• Coordinates the completion and filing of various forms and reports; verifies accuracy
• Administers local HR processes as applicable
• Collaborates and supports all other departments within the business unit
• Reviews time cards and administers corporate payroll policies and procedures
• Facilitates vendor coordination and supervision
• Pulls monthly reports for key performance indicators
• Trains staff in processes and procedures
• Processes expense reports and tracks Capital Expenditure Authorizations
• Conducts Sarbanes Oxley (SOX) Audits
• Assists Associates in ensuring all documentation is SOX compliant
• Maintains vehicle records and licenses Updates General Price Lists and approves contracts as necessary
• Manages Alarm Systems including codes, working order, etc.
• Monitors document retention policies and disposes of expired documents in a secure manner
• Prepares customer statements
• Provides a collaborative, productive workplace environment for associate growth and development that instills pride, a sense of ownership, and the challenge to associates to exceed expectations
• Assures compliance with all company policies and procedures

Minimum Requirements

• Education High school diploma or equivalent Completion of a diploma training program at a college or technical school preferred
• Experience 5 years of administrative management experience with a strong customer service focus 3 years bookkeeping, general office, clerical accounting, and Accounts Payable experience MS Project management and database software experience or equivalent

Knowledge, Skills and Abilities

• Ability to multi task and set priorities
• Ability to work flexible hours as needed
• Ability to work with minimal supervision
• Ability to display compassion and remain calm in stressful situations
• Working knowledge of office equipment including, calculators, copiers, printers, and fax machines
• Communication skills both orally and in writing
• Customer service skills
• Organizational and problem solving skills
• Understands confidential matters and documents

Pay

$21-23 an hour

Benefits

• Medical
• Dental
• Vision
• Flexible Spending Accounts (health care and dependent care)
• Health Savings Account with Company Contribution
• Sick Leave
• Short-Term Disability
• Long-Term Disability
• Life Insurance
• Voluntary Accidental Death or Dismemberment Insurance
• Dependent Life Insurance
• SCI 401(k) Retirement Savings Plan with Company match
• Employee Assistance Program

Job Location

Postal Code: 61604 Category (Portal Searching): Operations Job Location: US-IL - Peoria

Company Information

Who we are. What we do.

We are a company committed to supporting families at difficult times. Nowhere will you find a group of caregivers and teams more passionate about the work they do or more invested in the well-being of the families they serve. The Dignity Memorial name is a symbol of trust and a mark of excellence. As the largest provider of funeral, cemetery and cremation services in North America, we're dedicated to celebrating the life and legacy of every loved one with professionalism, compassion and attention to detail that is second to none. \"SCI” refers to Service Corporation International and its affiliates. Equal Opportunity Employer, M/F/D/V SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.