Admissions Processing Specialist - Office & Admin Special Senior

Minnesota Direct Care and Treatment; Bloomington (IL); On-site; USD 47,000 - 64,000; Full time

Job summary

Normandale Community College in Bloomington, MN is seeking an Admissions Processing Specialist to handle high-volume data entry, preliminary admissions determinations, and data integrity across PSEO, undergraduate, and international admissions. The role uses ISRS, Admit Gold, Perceptive Content, COMM100, Power BI, and SharePoint to support accurate, compliant processes.

Under limited supervision, you will ensure a student-ready admissions experience while collaborating with Student Affairs and

Qualifications

• One year or more of recent high-level data entry performance within a college or university setting.
• Commitment to creating equitable experiences for diverse student populations.
• Experience providing direct customer service in a college or university setting.
• Ability to manage multiple concurrent priorities and complete tasks within established deadlines.
• Knowledge of College, Minnesota State, Federal, State and local laws, rules, policies and procedures pertaining to student data privacy, FERPA, and admissions.
• Advance knowledge of computer applications, i.e., student record management systems, document imaging software, digital communication platforms, and CRM systems.
• Professional working proficiency in Spanish, Somali, Hmong, or Russian

Responsibilities

• Perform high-volume data entry with accuracy and integrity.
• Make preliminary admission determinations and support PSEO, undergraduate, and international admissions.
• Operate ISRS, Admit Gold, Perceptive Content, COMM100, Power BI, and SharePoint.
• Collaborate with Student Affairs and Academic Affairs to facilitate a student-ready admissions experience.

Skills

Data entry

Records management

Data accuracy

Customer service

Policy interpretation

Multitasking

Communication

Spanish

Somali

Hmong

Russian

Tools

ISRS

Admit Gold

Perceptive Content

COMM100

Power BI

SharePoint

Job description

• Telework Eligible: No

Working Title: Admissions Processing Specialist

Job Class: Office and Administrative Specialist, Senior

Agency: Minnesota State

• Job ID: 96091
• Location: Bloomington
• Telework Eligible: No
• Full/Part Time: Full-Time
• Regular/Temporary: Unlimited
• Who May Apply: Open to all qualified job seekers
• Date Posted: 08/06/2026
• Closing Date: 08/19/2026
• Hiring Agency/Seniority Unit: MN St Colleges & Universities / Normandale CC-AFSCME
• Division/Unit: MnSCU Normandale CC / MnSCU Normandale CC Clerical
• Appointment Type: Unlimited, Full-time
• Work Shift/Work Hours: Not Applicable Shift
• Days of Work: Monday - Friday
• Travel Required: No
• Salary Range: $22.62 - $30.62 / hourly; $47,230 - $63,934 / annually
• Classified Status: Classified
• Bargaining Unit/Union: 206 - Clerical/AFSCME
• Work Area: Normandale Community College
• FLSA Status: Nonexempt
• Designated in Connect 700 Program for Applicants with Disabilities: Yes

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

Under limited supervision, the Admissions Processing Specialist contributes to the college's strategic enrollment initiatives promoting a culture that supports diversity and inclusion in all forms. This position performs a very high volume of data entry, makes preliminary admission determinations, and ensures the highest level of data integrity and support for Postsecondary Enrollment Options (PSEO), undergraduate, and international student admissions. Responsibilities are completed in compliance with polices set forth by the Minnesota State system, state and federal policies pertaining to data privacy laws, state and federal government legislation and regulations, and college admissions policies. The work uses specialized software such as the Minnesota State student database system (ISRS), a customer relationship management tool (Admit Gold), document imaging software (Perceptive Content), student communication and ticketing tools (COMM100), and reporting tools (Power BI, Share Point). This position also provides exemplary customer service and support to both internal and external constituents. The individual in this position collaborates with other departments in Student Affairs and Academic Affairs to facilitate a student ready admissions experience.

This position will actively advance the college’s strategic goals, including to achieve equity in educational outcomes and to support a culturally responsive and service-oriented culture, through individual and departmental efforts.

Minimum

• Ability to understand information sufficient to maintain complex records, files, notes, and logs.
• Skill in document and records management sufficient to maintain electronic or paper files for efficient organization and retrieval of information.
• Ability to receive and review source documents, compare documents to database information, and edit documents.
• Ability to accurately input, verify, and edit electronic data.
• Knowledge of locate, identify, and correct data entry errors.
• Ability to compile, research, and analyze information from databases.
• Ability to interpret and explain complicated program information in an understandable manner to customers, clients, and coworkers, such as policy, procedures, eligibility requirements, and application details.
• Ability to respectfully engage with clients, coworkers, and customers, when handling difficult or complex problems and resolving escalated complaints or disputes.

Preferred

• One year or more of recent high-level data entry performance within a college or university setting.
• Commitment to creating equitable experiences for diverse student populations.
• Experience providing direct customer service in a college or university setting.
• Ability to manage multiple concurrent priorities and complete tasks within established deadlines.
• Knowledge of College, Minnesota State, Federal, State and local laws, rules, policies and procedures pertaining to student data privacy, FERPA, and admissions.
• Advance knowledge of computer applications, i.e., student record management systems, document imaging software, digital communication platforms, and CRM systems.
• Professional working proficiency in Spanish, Somali, Hmong, or Russian

Contact

If you have questions about this position, contact Heather Nova at [e-mail] .

Why Normandale

Normandale is the largest community college in the Minnesota State Colleges and Universities system, annually serving almost 15,000 students from a diverse set of backgrounds, 42% of whom are students of color and nearly 25% are first-generation. We offer opportunities for individuals to grow, learn, and advance their careers while working for an organization that is committed to providing an inclusive and equitable space for students and employees to learn. We are passionately committed to achieving racial equity in student outcomes and in advancing cultural competency in the classroom and services provided.

Working together to improve the state we love.

What do Minnesota's State employees have in common?

• A sense of purpose in their work
• Connection with their coworkers and communities
• Opportunities for personal and professional growth

Benefits

As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.

Your Benefits May Include

• Paid vacation and sick leave
• 12 paid holidays each year
• Low-cost medical, dental, vision, and prescription drug plans
  • Fertility care, including IVF
  • Diabetes care
  • Dental and orthodontic care for adults and children
• 6 weeks paid leave for parents of newborn or newly adopted children
• Pension plan that provides income when you retire (after working at least three years)
• Employer paid life insurance to provide support for your family in the event of death
• Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
• Tax-free expense accounts for health, dental, and dependent care
• Resources that provide support and promote physical, emotional, social, and financial well-being

Support To Help You Reach Your Career Goals

• Training, classes, and professional development
• Tuition reimbursement
• Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)

Employee Assistance Program (EAP) For Work/life Support

• A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance
• Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
• Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care

Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.

Other Information

Employment information for this position can be found in its collective bargaining agreement or its plan document at http://mn.gov/mmb/employee-relations/labor-relations/Labor/.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State is an equal opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.