Office Admin/Communications Associate

ACD Direct; Farmington (UT); On-site; USD 11,649 - 16,591; Part time

Job summary

A growing national company in Farmington is seeking an Office Admin/Communications Associate to support operations and drive effective communication efforts. The ideal candidate will excel in a team environment, manage administrative tasks, and create engaging marketing content. Responsibilities include managing workflow, generating reports, and building social media presence. Candidates should have strong MS Office skills and exceptional communication abilities. Competitive hourly wage of $10.25 is offered.

Qualifications

• Proficiency in Microsoft Word, Outlook and Excel.
• Ability to analyze and revise operating practices to improve efficiency.
• Detail oriented and comfortable working in a fast-paced office environment.

Responsibilities

• Manage workflow by assigning tasks to other administrative employees daily.
• Generate memos, emails and reports as appropriate.
• Build and manage content that attracts a qualified audience.

Skills

Proficiency in MS Office

Exceptional communication skills

Detail oriented

Superior organization skills

Ability to analyze and revise operating practices

Job description

ACD Direct is a growing national company based in Farmington, Utah. We provide technically viable solutions to clients who need telephone-based support for fundraising, live technical assistance and other call based services. We have developed an economical, customizable and user-friendly product aimed to meet our clients' business needs. With end user in mind, All ACD Direct solutions are designed to optimize resources, maximize efficiency/productivity and simplify processes.

Job Description

Title: Office Admin/Communications Associate

Status: Non-Exempt/Administrative

Department: Call Center

Reports to: Director of Operations

Location: On Site

Wage/Salary: $10.25 per hour

Application Process: Resume Required

We are looking for an individual who is efficient and comfortable being a member of a team. The ability to multi-task is essential in this position. The ideal candidate for this job is resourceful, a good problem solver and organized. Assuring a steady completion of workload in a timely manner is key to success in this position.

Office Administration primary duties include:

• Manage workflow by assigning tasks to other administrative employees daily, ensuring that deadlines are met and work is completed correctly
• Implement and monitor projects as directed by management, and see the programs through to completion
• Generate memos, emails and reports when appropriate
• Maintain office supplies by checking inventory and order items
• Respond to questions and requests for information
• Answer incoming calls and emails, and assume other receptionist duties when needed

Communications/Marketing primary duties include:

• Build and manage a rich content that attracts a qualified audience to our owned properties (including newsletters, whitepapers, social media posts, reports, webinars, infographics, etc.).
• Grow new leads, including marketing-qualified leads, by converting site traffic through calls-to-action, landing pages, and lead generation content (including offers).
• Build and manage the company’s social media profiles and presence, including Facebook, Twitter, LinkedIn, and additional channels that may be deemed relevant.
• Run regular social promotions and campaigns and track their success (e.g., Twitter chats, LinkedIn discussions, etc.).
• Responsible for assisting with hiring manager’s duties including: online job postings, reviewing resumes and applications, setting up interview appointments, interviewing prospective employees, researching candidates who previously worked for ACD Direct and aiding in hiring decisions.
• Coordinates, implements and supports social media marketing projects, processes and programs

Qualifications

• Proficiency in MS Office with expertise in Microsoft Word, Outlook and Excel
• Ability to analyze and revise operating practices to improve efficiency
• Detail oriented and comfortable working in a fast-paced office environment
• Exceptional communication skills
• Superior organization skills and dedication to completing projects in a timely manner

Additional Information

All your information will be kept confidential according to EEO guidelines.