Offender Grievance Coordinator: Sussex I State Prison #00017

Virginia Department of Corrections; Virginia; Presencial; USD 41.000 - 64.000; Jornada completa

Descripción de la vacante

Virginia Department of Corrections is seeking an Offender Grievance Coordinator at Sussex I State Prison to monitor and manage the inmate grievance process, ensuring compliance with agency policies. This role conducts investigations, collaborates with staff and inmates, and prepares formal responses as required.

The position requires strong knowledge of DOC operations, federal and state rights for the incarcerated, and the ability to guide inmates.

Formación

• Knowledge of VADOC operations, policies and procedures.
• Knowledge of federal and state laws governing rights for the incarcerated.
• Ability to conduct interviews, investigations, and present findings clearly and accurately.

Responsabilidades

• Monitor the grievance procedure in its entirety to ensure compliance with policy.
• Conduct investigations of inmate grievances.
• Coordinate access to the Law Library and the Institutional Attorney.

Conocimientos

Interviews

Investigations

Data analysis

Guidance to inmates

Herramientas

Microsoft Outlook

Microsoft Word

Microsoft Excel

Microsoft Access

Descripción del empleo

Title: Offender Grievance Coordinator: Sussex I State Prison #00017

State Role Title: Direct Service Associate III

Hiring Range: $40,946.00 - $63,877.00

Pay Band: 3

Agency: Dept of Corr - Central Admin

Location: Sussex I State Prison

Agency Website: www.vadoc.virginia.gov

Recruitment Type: General Public - G

Job Duties

Monitors the grievance procedure in its entirety (informal complaints, emergency grievances, and regular grievances) to ensure compliance with the Department of Corrections policy. Conducts investigations of inmate grievances. Consults with staff and inmates to resolve problems/issues and to investigate claims. Meets with inmates as needed. Prepares responses for correspondence as required by the Operations Manager. May coordinates access to the Law Library and the Institutional Attorney.

Minimum Qualifications

Considerable knowledge of Virginia Department of Corrections (VADOC) operations, policies and procedures. Knowledge of federal and state laws governing rights for the incarcerated. Demonstrated ability to conduct interviews and investigations, research, and present findings clearly and accurately. Demonstrated ability to analyze data. Ability to provide guidance and consultation to inmates needing assistance. Ability to interpret and follow oral and written rules and regulations. Ability to maintain harmonious working and public relations. Ability to organize and complete work assignments with minimal guidance from others.

Additional Considerations

Considerable knowledge of VADOC operations, policies and procedures. Some knowledge of federal and state laws governing rights for the incarcerated. Ability to conduct interviews, research and investigations and present findings clearly and accurately; to read and analyze data; and to provide guidance and consultation to inmates needing assistance. Demonstrated ability to interpret and follow oral and written rules and regulations; to maintain harmonious working and public relations; to learn new practices, procedures, and equipment operations. Demonstrated ability to organize and complete work assignments with minimal guidance from others; to understand and apply operating procedures. Experience in a corrections facility providing direct contact with inmates. Knowledge of Microsoft Outlook, Word, Excel, and Access programs.