Off-Road Equipment Technical Support Specialist

YANMAR America; Adairsville (GA); On-site; USD 44,000 - 56,000; Full time

Benefits offered by this job

Competitive benefits package

Ongoing technical training

Paid time off

Job summary

YANMAR America, located in Adairsville, GA, is looking for a dedicated Technical Support Representative to assist with diesel engines and off-road equipment. This full-time position involves providing technical and troubleshooting support for various product lines including Industrial Engines, Construction, and Agriculture equipment.

The ideal candidate will have at least 2 years of hands-on technical experience, strong communication skills, and a passion for solving equipment issues. A competitive benefits package and at least 10% travel for dealer support are included.

Qualifications

• Minimum of 2 years of experience in a relevant technical support role.
• Experience with diesel engines and heavy-duty trucks.
• Strong verbal and written communication skills.

Responsibilities

• Provide technical assistance and troubleshooting support.
• Serve as the primary technical support contact.
• Use Salesforce CRM to track support cases.

Skills

Troubleshooting mechanical equipment

Strong customer service

Bilingual (English/Spanish)

Problem-solving skills

Education

Associates degree or technical certification

Tools

CRM systems

Diagnostic tools

Job description

YANMAR America, located in Adairsville, GA, is looking for a dedicated Technical Support Representative to assist with diesel engines and off-road equipment. This full-time position involves providing technical and troubleshooting support for various product lines including Industrial Engines, Construction, and Agriculture equipment.

The ideal candidate will have at least 2 years of hands-on technical experience, strong communication skills, and a passion for solving equipment issues. A competitive benefits package and at least 10% travel for dealer support are included.