OEM Sales/Event Manager

Hyatt Hotels; Pittsburgh (Allegheny County); On-site; USD 44,000; Full time

Job summary

A leading company in the hospitality industry is seeking a Sales/Event Manager to deliver exceptional customer service and manage event details in Pittsburgh. This dynamic role involves fostering relationships, ensuring client satisfaction, and contributing to revenue goals. Join a team that values development, diversity, and a commitment to excellence in service.

Benefits

Comprehensive benefit package

Medical/dental/vision plans

Tuition assistance

Discounted room rates at Concord managed hotels

Qualifications

• Detail-oriented and enthusiastic individual.
• Demonstrates excellent time management and self-motivation.
• Works well in a team environment.

Responsibilities

• Provide the highest levels of customer service to internal partners and external clients.
• Monitor and manage all aspects of event details effectively.
• Meet and exceed monthly revenue and sales goals.

Skills

Customer Service

Time Management

Organization

Proactive Planning

Job description

We are hiring a Sales/Event Manager! $43,517

Responsibilities:

Provide the highest levels of customer service to internal partners and external clients at all times. Deliver a

successful experience for the planner and attendees with the goal of garnering both repeat and referral business.

Respond in a quick, timely, and professional manner to all internal partners and external customers, and deliver clear

and concise communiqué that is representative of Concord Hospitality via all avenues of communication.

Effectively and efficiently monitor and manage all aspects of the pre-event, event, and post-event details: Track,

detail, and communicate the particulars of each assigned event and group -- including but not limited to -- room

blocks, meeting space, special concessions, group history and other reports, cut-off and other key dates, contract

clauses, group resumes, event orders and BEO’s, billing details, and other integral aspects of groups and events.

Gain knowledge of hotel’s food and beverage products, pricing and presentation, and learn about the hotel’s

function space, audio visual, and any other details related to event success.

Demonstrate excellent time management, self-motivation, and organizationally savvy with a keen focus on details.

In addition:

• Foster Business with proactive and reactive sales efforts.
• Provide excellent customer service to our clients with speed and efficiency in returning calls and bookings.
• Exude proactive planning, organizational skills and keen sense of pricing for overall efficiency of department.
• Provide excellent follow through on details to account and to hotel departments.
• Be the face of the hotel as all industry events with property representation of professionalism and character.
• Meet and exceed all monthly revenue and sales calls goals.
• Documentation of all sales activities in Delphi or similar sales system for tracking and history.
• Be a team player at all times to assist as needed in the operation of a successful hotel.

Benefits:

We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.

Why Concord?

Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. Our associates are what our company is built on, and we are proud to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist. Concord is built on 5 cornerstones: Quality, Integrity, Community, Profitability and FUN! Our associates say it best with our national company cheer heard throughout North America ---

“We Are Concord!” We support diversity and inclusion through our mission to be a “Great Place to Work for All."

Qualifications Experience

Preferred

$43,517

Behaviors

Required

Enthusiastic : Shows intense and eager enjoyment and interest

Team Player : Works well as a member of a group

Detail Oriented : Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Required

Flexibility : Inspired to perform well when granted the ability to set your own schedule and goals

Ability to Make an Impact : Inspired to perform well by the ability to contribute to the success of a project or the organization

Self-Starter : Inspired to perform without outside help

Goal Completion : Inspired to perform well by the completion of tasks

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.