OEM Account Manager

SAF-HOLLAND, Inc.; Muskegon (MI); On-site; USD 90,000 - 140,000; Full time

Job summary

SAF-HOLLAND, Inc. seeks a Field-Based OEM Account Manager to drive revenue growth with assigned OEM customers in North America.

You will develop strategic account plans, build executive relationships, and coordinate with engineering, product management, operations, and customer service to deliver customer-focused solutions. The role requires a bachelor’s degree or 5+ years in sales or OEM account management, strong consultative selling and negotiation skills, and willingness to travel 40–70%.

Qualifications

• Bachelor's degree in business or related field, or five or more years of experience in sales, business development, or OEM account management; or an equivalent combination of education and experience.
• Proven success managing complex customer accounts and driving revenue growth.
• Strong consultative selling, relationship management, and strategic account planning skills.
• Excellent negotiation, presentation, verbal, and written communication skills.
• Proficiency with CRM systems such as Salesforce and Microsoft Office applications.
• Technical aptitude with the ability to understand product applications and customer requirements.

Responsibilities

• Develop and execute strategic account plans to grow revenue and market share within assigned OEM accounts.
• Build and maintain strong relationships with key customer stakeholders and decision-makers.
• Identify and pursue new business opportunities, product specifications, and growth initiatives.
• Lead complex sales processes from opportunity identification through successful implementation.
• Collaborate with engineering, product management, operations, and customer service teams to deliver customer-focused solutions.
• Analyze market trends, customer requirements, and competitive activity to support business growth strategies.
• Serve as the primary commercial contact for assigned OEM customers and advocate for their needs internally.
• Drive customer satisfaction and long-term partnership development.
• Travel 40% to 70% to support customers and business objectives.

Skills

Strategic account planning

Relationship management

Negotiation

Communication

Industry knowledge

Education

Bachelor's degree or equivalent experience

Tools

Salesforce

Microsoft Office

Job description

Location: Field-Based
Department: Sales
Reports To: Sales & Commercial Operations Manager

Key Responsibilities

• Develop and execute strategic account plans to grow revenue and market share within assigned OEM accounts.
• Build and maintain strong relationships with key customer stakeholders and decision-makers.
• Identify and pursue new business opportunities, product specifications, and growth initiatives.
• Lead complex sales processes from opportunity identification through successful implementation.
• Collaborate with engineering, product management, operations, and customer service teams to deliver customer-focused solutions.
• Analyze market trends, customer requirements, and competitive activity to support business growth strategies.
• Serve as the primary commercial contact for assigned OEM customers and advocate for their needs internally.
• Drive customer satisfaction and long-term partnership development.

Required Qualifications

• Bachelor's degree in business, marketing, sales, or a related field, or five or more years of experience in sales, business development, or OEM account management; or an equivalent combination of education and experience.
• Proven success managing complex customer accounts and driving revenue growth.
• Strong consultative selling, relationship management, and strategic account planning skills.
• Excellent negotiation, presentation, verbal, and written communication skills.
• Proficiency with CRM systems such as Salesforce and Microsoft Office applications.
• Technical aptitude with the ability to understand product applications and customer requirements.

What You'll Bring

• A customer-focused mindset with a passion for relationship building.
• Strong business acumen and strategic thinking capabilities.
• The ability to influence stakeholders and navigate complex organizations.
• Self-motivation, adaptability, and a results-oriented approach.
• Willingness to travel extensively to support customers and business objectives.

Travel Requirements

• 40% to 70% travel, including domestic and international travel.

Why SAF-HOLLAND?

At SAF-HOLLAND, you'll be part of a global organization that values innovation, collaboration, and customer success. You'll have the opportunity to work with industry-leading products, develop strategic customer partnerships, and contribute directly to the company's growth and success.
EOE / Protected Veteran / Disability