OE Collision Network Implementation Manager

Mitchell International; San Diego (CA); Remote; USD 37,000 - 50,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k)

Tuition Reimbursement

Job summary

Mitchell International is seeking an OE Collision Network Implementation Manager for a full-time remote role based in the United States. You will review applications, verify shop equipment and training, conduct virtual audits, and guide facilities on maintaining certification status.

The role emphasizes collaboration with certified networks, customer-facing tasks, and leveraging industry knowledge in a technology-driven, remote work environment.

Qualifications

• High school diploma or equivalent; some college preferred.
• 1-3 years in collision repair, automotive service, estimating, production management, or related field.
• Collision repair shop experience preferred; automotive industry knowledge is a plus.
• Experience with Salesforce or similar CRM is a plus.

Responsibilities

• Review and process certification applications from collision repair facilities.
• Verify tooling, equipment, and training against network standards.
• Conduct virtual audits and customer meetings to validate compliance.
• Manage annual certification renewals and ongoing reviews.
• Maintain records in Salesforce and other systems.
• Serve as primary contact for certification requirements and network participation.
• Partner with internal teams to support network growth and success initiatives.
• Assist with other projects as assigned.

Skills

Collision repair operations

Customer service

Remote meeting facilitation

CRM familiarity

Microsoft Office

Education

High school diploma

Some college coursework

Tools

Salesforce

Video conferencing tools

Microsoft Office

Job description

Mitchell International

OE Collision Network Implementation Manager

US--Remote

Job ID: 26-19507

Type: Regular Full-Time

# of Openings: 1

Category: Customer Service & Support

Mitchell International, Inc.

Overview

At Enlyte, we combine innovative technology, clinical expertise, and human compassion to help people recover after workplace injuries or auto accidents. We support their journey back to health and wellness through our industry-leading solutions and services. Whether you're supporting a Fortune 500 client or a local business, developing cutting-edge technology, or providing clinical services you'll work alongside dedicated professionals who share your commitment to excellence and make a meaningful impact. Join us in fueling our mission to protect dreams and restore lives, while building your career in an environment that values collaboration, innovation, and personal growth.

Be part of a team that makes a real difference.

Responsibilities

This is a full-time remote position that can be located anywhere in the U.S.

As an OE Collision Network Implementation Manager, you will help support certified collision repair networks for leading automotive manufacturers. In this customer-facing role, you'll review applications, verify shop equipment and training requirements, conduct virtual audits, and guide collision repair facilities on maintaining their certification status. This is an excellent opportunity for someone with collision repair, estimating, production management, or automotive service experience who wants to leverage their industry knowledge in a technology-driven, remote work environment.

Duties and Responsibilities

• Review and process applications from collision repair facilities seeking certification within manufacturer-sponsored collision networks.
• Verify customer-submitted tooling, equipment, and training requirements against network standards.
• Conduct virtual audits and customer meetings using video conferencing tools to validate equipment and compliance requirements.
• Manage annual certification renewals and ongoing compliance reviews for existing network members.
• Maintain accurate records and documentation within Salesforce and other company systems.
• Serve as the primary point of contact for collision repair facilities regarding certification requirements and network participation.
• Partner with internal teams to support network growth and customer success initiatives.
• Assist with other projects and operational initiatives as assigned.

Skills and Abilities

• Working knowledge of collision repair shop operations, equipment, and tooling.
• Strong customer service and communication skills with the ability to conduct virtual meetings confidently.
• Ability to review information carefully and ensure accuracy and compliance.
• Proficiency with Microsoft Office applications.
• Experience using Salesforce or similar CRM platforms preferred.
• Strong organizational and time management skills in a remote work environment.
• Ability to build credibility and rapport with collision repair professionals and automotive industry customers.
• Comfortable learning new systems, processes, and technologies.

Qualifications

• High school diploma or equivalent required; some college coursework preferred.
• Approximately 1-3 years of experience in a collision repair, automotive service, estimating, production management, or related environment preferred.
• Collision repair shop experience strongly preferred.
• Experience as an estimator, production manager, shop manager, collision technician, mechanic, or similar automotive professional is highly desirable.
• Experience working with collision networks or OEM/OE-certified repair programs is a plus.
• ICAR certification preferred but not required.
• Experience using Salesforce or comparable business systems is a plus.
• Must be authorized to work in the United States.

Benefits

We’re committed to supporting your ultimate well-being through our total compensation package offerings that support your health, wealth and self. These offerings include Medical, Dental, Vision, Health Savings Accounts / Flexible Spending Accounts, Life and AD&D Insurance, 401(k), Tuition Reimbursement, and an array of resources that encourage a lifetime of healthier living. Benefits eligibility may differ depending on full-time or part-time status. Compensation depends on the applicable US geographic market. The expected base pay for this position ranges from $27.00 - $36.00 per hour, a nd will be based on a number of additional factors including skills, experience, and education.

The Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Don’t meet every single requirement? Studies have shown that women and underrepresented minorities are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Equal employment opportunity, including veterans and individuals with disabilities.