OD Tech & Optometric Assistant — Patient Care Pro

Visionworks; Somerset (KY); On-site; USD 14,000 - 18,000; Full time

Benefits offered by this job

Vision Coverage

Paid Parental Leave

Bereavement Leave

401 (k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Full Timers

Job summary

Visionworks is seeking an OD Tech/Optometric Assistant to be the face of our Exam Practice, guiding patients through preliminary testing and the eye care journey with a human and bold touch.

You will support the optometric team by maintaining patient records, onboarding patients to the OD, and assisting on the sales floor while ensuring excellent service and smooth store operations. This is a full-time, on-site role with competitive hourly pay.

Qualifications

• HS diploma or GED required.
• Related customer or patient experience preferred, but not required.

Responsibilities

• Maintain complete and accurate patient records before conducing preliminary testing.
• Introduce patient to OD and provide OD with important patient information.
• Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services that meet their eye care needs.
• Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals including: restocking inventory, cleaning equipment, and answering phones to meet additional patient needs.
• Will open/close the store/office to support business as needed.

Skills

Customer service

Education

HS diploma or GED

Job description

Visionworks is seeking an OD Tech/Optometric Assistant to be the face of our Exam Practice, guiding patients through preliminary testing and the eye care journey with a human and bold touch.

You will support the optometric team by maintaining patient records, onboarding patients to the OD, and assisting on the sales floor while ensuring excellent service and smooth store operations. This is a full-time, on-site role with competitive hourly pay.