OD & Tech Labor Analytics Lead

Eyefinity, Inc.; Los Angeles, Northern (CA, KY); Hybrid; USD 88,000 - 143,000; Full time

Job summary

VSP Vision in Los Angeles is seeking an experienced Workforce Analytics Leader to drive doctor labor models, optimize scheduling, and enable full exam availability. You will lead a team of analysts delivering data-driven insights across labor management, scheduling, and financial modeling.

You will collaborate with field, clinical teams and executives to map supply to patient demand, develop compensation models, and build dashboards for decision makers.

Qualifications

• Bachelor’s degree in Finance, Marketing, Statistics, Economics or related field, or equivalent experience.
• Minimum of 1 additional year of experience related to the functional area.
• Minimum of 3 years of management experience with hiring, training, assigning work and managing performance of direct reports.
• Strong critical thinking skills, with an understanding of analytical concepts and techniques.
• Proficient in Microsoft Excel, Power BI, Power Point and SQL.
• Experience working with large data sets.
• Experience with financial analysis.
• Professional written and verbal communication as well as interpersonal skills.

Responsibilities

• Execute doctor labor model and drive doctor effectiveness.
• Lead labor scheduling using data to optimize schedules, aligning staff with patient demand, maximizing patient flow, and ensuring full exam availability.
• Lead, mentor, and develop a team of analysts, ensuring they have the tools and skills necessary to provide the data and insights that support all core functions, including labor management, OD scheduling, and financial modeling.
• Support doctor practices through efficient operations in the areas of exam management, continual improvement of processes and metrics, and strategic priorities like telehealth across lines of business and affiliations such as employed, PC, etc.
• Develop and enhance processes that map doctor supply to patient demand to achieve and sustain financial and patient service objectives.
• Analyze OD pay rates and model compensation structures to ensure financial discipline.
• Partner with cross functional teams and field leaders to support doctor programs and ensure corporate initiatives are successful and implemented according to roll out schedules.
• Partner with Field and Clinical teams to analytically define where there are misalignments with doctor supply and patient demand.
• Create and define most important OD metrics to drive exam availability, doctor effectiveness, exam growth, and doctor satisfaction across multiple lines of business and affiliations.
• Create and manage reporting and dashboards that support corporate, field, and clinical leadership teams in key decision making.
• Ensure key value drivers are tied to patient demand, understanding consumer behavior with visibility into the appointment book.
• Manage the financial model, equipment budget, and provide data to support recommendations for key investments like eye exam equipment, exam lanes, etc.
• Identify and initiate solutions to business opportunities that impact sales and patient service.
• Lead the OD & Tech labor budgeting process and justify related expenses.

Skills

Critical thinking

Excel

Power BI

SQL

Financial analysis

Data analysis

Communication

Interpersonal skills

Education

Bachelor’s degree in Finance, Marketing, Statistics, Economics or related field

Tools

Tableau

Job description

VSP Vision in Los Angeles is seeking an experienced Workforce Analytics Leader to drive doctor labor models, optimize scheduling, and enable full exam availability. You will lead a team of analysts delivering data-driven insights across labor management, scheduling, and financial modeling.

You will collaborate with field, clinical teams and executives to map supply to patient demand, develop compensation models, and build dashboards for decision makers.