Oculoplastic Surgery Experience Navigator

Nflsurgeons; Ponte Vedra Beach (FL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

401k & Profit Sharing

Job summary

Florida Eye Specialists in the Jacksonville area is seeking a dedicated Surgery Coordinator to serve as the primary contact for patients considering oculoplastic procedures. You will educate patients, present treatment options, and guide them from initial consultation to post-procedure follow-up.

This role involves coordinating care across multiple locations as clinical needs require, with a focus on transparent pricing and financing discussions.

Qualifications

• Experience in healthcare counseling, aesthetics, or cosmetic surgery sales.
• Strong interpersonal and communication skills to explain medical information clearly.
• Sales or customer service background with track record of meeting goals.
• Professional, compassionate, patient-centered approach.
• Highly organized with attention to detail.
• Experience with CRM or EMR systems is a plus.

Responsibilities

• Act as the primary contact for patients considering oculoplastic procedures.
• Educate patients, discuss options, pricing, and financing.
• Coordinate patient journey from consultation to post-procedure follow-up.
• Travel to multiple locations to meet clinical needs.

Skills

Healthcare counseling

Aesthetics sales

Interpersonal skills

Sales target driven

Patient-centered care

Detail oriented

CRM/EMR knowledge

Team collaboration

Tools

CRM software

EMR software

Lead tracking

Job description

Florida Eye Specialists in the Jacksonville area is seeking a dedicated Surgery Coordinator to serve as the primary contact for patients considering oculoplastic procedures. You will educate patients, present treatment options, and guide them from initial consultation to post-procedure follow-up.

This role involves coordinating care across multiple locations as clinical needs require, with a focus on transparent pricing and financing discussions.