OCM Consultant III

ASK Consulting; Houston (TX); On-site; USD 160,000 - 185,000; Full time

Job summary

ASK Consulting is seeking an OCM Practitioner III to drive organizational change initiatives. The role focuses on translating strategic direction into practical OCM plans, deliverables, and communications for technology and business change projects.

The candidate will work with IT leadership, project teams, and SMEs to deliver end‑to‑end OCM activities, including readiness, training, communications, and adoption measurement.

Qualifications

• Bachelor’s degree or equivalent experience.
• Two or more years of experience supporting organizational change management, communications, training, implementation, or related discipline.
• Experience creating and executing communications, training, readiness, or stakeholder engagement activities.
• Ability to work from strategic direction and independently complete detailed execution work.

Responsibilities

• Translate direction from IT Leadership, project leadership, OCM leadership and technical SMEs into actionable OCM tasks and deliverables.
• Gather information about system, process, role, and organizational changes and convert it into clear, audience-focused materials.
• Create and maintain change management plans, activity trackers, schedules, risks, issues, and dependencies.
• Develop and maintain communications tools such as Teams and SharePoint sites.
• Draft communications, presentations, FAQs, talking points, newsletters, job aids, quick-reference guides, and other supporting materials.
• Coordinate reviews and approvals with SMEs, project leads, business representatives, and communications partners.

Skills

Active listening

Facilitation

Collaboration

Relationship-building

Communication skills

Organizational skills

Clear communication

Stakeholder engagement

Prioritization

Education

Bachelor’s degree

Tools

Microsoft Word

PowerPoint

Excel

Outlook

SharePoint

Teams

Job description

"All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment"

Job Title: OCM Consultant III

Duration: 12 months

Pay Rate: $82/hr

JOB DESCRIPTION:

Position Summary:

Client is seeking a hands‑on Organizational Change Management (OCM) Practitioner to support technology and business change initiatives. This role is designed for an execution-focused “doer” who can translate strategic direction from OCM leadership, project leadership, and technical subject matter experts into practical plans, deliverables, and activities that help employees understand, prepare for, and adopt change.

The OCM Practitioner will work closely with project teams, business stakeholders, technical SMEs, and impacted users. The successful candidate will be comfortable working with established OCM frameworks and templates while independently driving assigned work to completion.

Reporting Relationship:

• Reports to: Program Manger with dotted line to OCM Mgmt team
• Works closely with: Project leadership, technical SMEs, business stakeholders, communications, training, and impacted user groups

Key Responsibilities:

• Translate direction from IT Leadership, project leadership, OCM leadership and technical SMEs into actionable OCM tasks and deliverables.
• Gather information about system, process, role, and organizational changes and convert it into clear, audience-focused materials.
• Create and maintain change management plans, activity trackers, schedules, risks, issues, and dependencies.
• Conduct interviews, working sessions, and impact discussions with project team members and SMEs.
• Document changes to processes, systems, roles, responsibilities, and user experiences.
• Identify people-side risks, readiness concerns, resistance points, and adoption barriers; recommend practical mitigation actions.
• Develop and maintain stakeholder lists, audience maps, impact assessments, and readiness information.
• Create and execute communications and engagement activities using appropriate channels for each audience.
• Draft communications, presentations, FAQs, talking points, newsletters, job aids, quick-reference guides, and other supporting materials.
• Develop and maintain communications tools such as Teams and SharePoint sites.
• Support train-the-trainer activities, end‑user training logistics, training delivery, and follow‑up activities as needed.
• Coordinate reviews and approvals with SMEs, project leads, business representatives, and communications partners.
• Facilitate meetings, workshops, focus groups, readiness discussions, and job‑impact sessions.
• Track completion of OCM activities and escalates delays, decisions, risks, or unresolved dependencies.
• Support go‑live readiness activities, adoption measurement, reinforcement, and post‑implementation follow‑up.
• Collect feedback from users and stakeholders and adjust OCM activities based on findings.
• Maintain organized project documentation and provide concise status updates to OCM and project leadership.
• Share lessons learned and reusable materials with the broader OCM team.

Required Qualifications

• Bachelor’s degree or equivalent experience.
• Two or more years of experience supporting organizational change management, communications, training, implementation, project coordination, or a related discipline.
• Practical experience creating and executing communications, training, readiness, or stakeholder engagement activities.
• Ability to work from strategic direction and independently complete detailed execution work.
• Strong written and verbal communication skills.
• Strong organizational skills and attention to detail.
• Ability to manage multiple assignments, prioritize work, meet deadlines, and follow through on commitments.
• Ability to work effectively with technical SMEs, business stakeholders, project teams, and employees at varying levels of the organization.
• Strong active listening, facilitation, collaboration, and relationship‑building skills.
• Ability to explain technical or process changes in clear, practical language.
• Proficiency with Microsoft Word, PowerPoint, Excel, Outlook, SharePoint, and Teams.

Preferred Qualifications:

• Experience supporting IT implementations, system migrations, process transformations, or other technology‑enabled changes.
• Track record of delivering scalable OCM plans for multiple projects simultaneously.
• Experience supporting readiness assessments, stakeholder analysis, change impact assessments, or adoption measurement.
• Familiarity with ADO (Azure DevOps) or similar planning tools.

Success Measures:

Success in this role will be demonstrated through:

• Demonstration of active listening skills.
• OCM deliverables completed accurately and on schedule.
• Clear, practical communications and training materials delivered to the right audiences.
• Timely identification and escalation of readiness risks, dependencies, and adoption barriers.
• Effective coordination with project teams, SMEs, and business stakeholders.
• Strong participation in training, engagement, and readiness activities.
• Willingness to ask meaningful questions following thoughtful personal investigations.
• Reliable follow‑through, organized documentation, and transparent status reporting.

About ASK:

ASK Consulting is an award‑winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities

ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.