OCFS Psychotropic Child Protective Services Case Aide

Department of Health and Human Services; Portland (ME); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Paid holidays

Vacation leave

Health insurance coverage

Retirement plan

Parental leave

Job summary

The Department of Health and Human Services is hiring a Child Protective Services Case Aide to support Maine's child welfare program. This role involves gathering health records, data entry, reviewing reports, and coordinating with medical and child welfare staff to ensure accurate information flow.

Qualified candidates have experience with office support, MS Word and Excel, and a valid Maine Class C driver's license.

Qualifications

• Proficient in office support with ability to manage records and data entry.
• Experience with health records or medical/mental health information is preferred.
• Must be able to use independent judgment and handle complex administrative tasks.

Responsibilities

• Assisting in gathering health records for children in custody of the Department.
• Reviewing health records and welfare reports, and assisting with data entry and uploading to the information system.
• Tracking and reporting health records and information gathered.
• Communicating and collaborating with medical office personnel and child welfare staff.
• Assisting in tracking and filing informed consent forms.
• Tracking and responding to psychotropic medication review requests.
• Performing other duties as assigned.

Skills

MS Word

Excel

Driver's license

Health records handling

Job description

Child Protective Services Case Aide

Opening Date: October 14, 2026 Closing Date: October 27, 2026

Job Class Code: 5074 Grade: 18 (Pro/Tech)

Salary: $21.66 – $27.67 per hour*

*Employees in this classification begin at $21.66 per hour, step 3 of the pay scale

Position Number: 02000-4176

Location: We have one vacancy that can be located in our Portland, Augusta, or Bangor offices. Currently, this position is not eligible for visa sponsorship or STEM OPT extensions.

Core Responsibilities

You will be:

• Assisting in gathering health records for children in custody of the Department
• Reviewing health records, child welfare reports, Health Info Net, and assisting with subsequent data entry, analysis, and uploading to the electronic information system.
• Tracking and reporting of health records and information gathered
• Communication and collaboration with medical office personnel and child welfare staff
• Assisting in tracking, documenting and electronic filing of informed consent forms
• Tracking and responding to psychotropic medication review requests
• All other tasks, projects, and duties as assigned

Minimum Qualifications

To qualify, your background must include training, education, or experience in office and client support work that demonstrates 1) competency in applying a proficient knowledge of the principles and practices in assisting management with policies and procedures, and 2) the ability to use independent judgment, initiative, and decision-making on complex administrative and direct service activities.

This position requires the possession of a valid Class C Maine Motor Vehicle Operator's License.

Preference

1. Prior experience with medical records or work in the medical or mental health field.
2. Skilled in the use of standard work-place applications (MS Word, EXCEL, Outlook, etc.).

Benefits of working for the State of Maine

• No matter where you work across Maine state government, you find employees who embody our state motto—'Dirigo' or 'I lead'—as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:
• Work-Life Fit – Rest is essential. Take time for yourself using 13 paid holidays and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave. When you or immediate members of your family are ill, utilize 12 days of sick leave per year.
• Health Insurance Coverage – The State of Maine pays 85%-95% of employee-only premiums ($12,213.60 - $13,650.48 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.
• Health Insurance Premium Credit – Participation decreases employee-only premiums by 5%. Visit the Office of Employee Health and Wellness for more information about program requirements.
• Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($365.28 annual value).
• Retirement Plan – The State contributes the equivalent of 14.06% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS), on behalf of the employee.
• Gym Membership Reimbursement – Improve overall health with regular exercise and receive up to $40 per month to offset this expense.
• Health and Dependent Care Flexible Spending Accounts – Set aside money pre-tax to help pay for out-of-pocket health care expenses and/or daycare expenses.
• Public Service Student Loan Forgiveness – The State of Maine is a qualified employer for this federal program. For more information, visit the Federal Student Aid office.
• Living Resources Program – Navigate challenging work and life situations with our employee assistance program.
• Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a child—including non-birthing and adoptive parents—receive six weeks of fully paid parental leave. Additional, unpaid leave may also be available, under the Family and Medical Leave Act.
• Voluntary Deferred Compensation – Save additional pre-tax funds for retirement in a MaineSaves 457(b) account through payroll deductions.
• State employees are eligible for an extensive and highly competitive benefits package, covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.
• Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full-time.

There’s a job and then there’s purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role.

As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics. If you’re looking for a great next step, and want to feel good about what you do, we’d love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.

About the Department

The Department of Health and Human Services (DHHS) is dedicated to promoting health, safety, resilience, and opportunity for Maine people. The Department provides health and social services to approximately a third of the State's population, including children, families, older Mainers, and individuals with disabilities, mental illness, and substance use disorders. The Department also promotes public health, operates two state psychiatric hospitals, and provides oversight to health care providers. The Office of Child & Family Services (OCFS), within DHHS is responsible for ensuring the safety, permanency and well-being of children and families through community networks, local resources, and life-long family connections throughout Maine.

Maine State Government Careers

Join Maine State Government and Make a Difference in Your Community. If you're looking for a fulfilling career that allows you to serve the public and make a difference, consider working with Maine State Government! Our departments boast an array of professions, including attorneys, biologists, correctional officers, equipment operators, engineers, human resources professionals, information technology experts, law enforcement officers, nurses, park rangers, social workers, and transportation workers. With more than 100 agencies, boards, and offices, Maine State Government is the perfect place to explore various industries and interests. Whether you're interested in finance or forestry, there's an opportunity for you to help make Maine an even better place to live.