OCFS Psychotropic CPS Case Aide

State of Maine; Augusta (ME); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Health Insurance

Retirement Plan

Paid holidays

Vacation leave

Sick leave

Job summary

State of Maine is hiring a specialized Child Protective Services Case Aide within the Office of Child and Family Services. The role supports health record gathering, data entry, and collaboration with medical providers to safeguard children's health and wellbeing.

The position requires a valid Maine Class C driver's license and strong interpersonal, organizational, and computer skills; preference for medical records experience and proficiency with MS Word, Excel, and Outlook.

Qualifications

• Background in office and client support work.
• Ability to apply principles and procedures in handling administrative activities.
• Demonstrated independent judgment and decision-making on complex tasks.

Responsibilities

• Assist in gathering health records for children in custody.
• Review health records and health information systems data entry.
• Track and report health records; communicate with medical staff.
• Assist in documenting informed consent forms and medication review requests.
• Collaborate with OCFS staff, resource parents and medical providers.

Skills

Interpersonal skills

Organizational skills

Computer skills

Independent judgment

Education

Valid Class C license

Tools

MS Word

Excel

Outlook

Job description

If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM access should apply through the State's career page and indicate on the application that they have previously worked for the State..

Department of Health and Human Services (DHHS)Child Protective Services Case AideOpening Date: September 30, 2026Closing Date: October 14, 2026Job Class Code: 5074Grade: 18 (Pro/Tech)Salary: $21.66 - $27.67 per hour**Employees in this classification begin at $21.66 per hour, step 3 of the pay scalePosition Numbers: 02000-4174Location: We have one vacancy that can be located in our Augusta, Portland, or Biddeford offices.Currently, this position is not eligible for visa sponsorship or STEM OPT extensions.

Core Responsibilities:

This is a specialized Child Protective Services Case Aide position. As a Child Protective Services CaseAide, you will play a vital role in the health and wellbeing of children served by the Office of Child and Family Services - Child Welfare division. You will be:

• Assisting in gathering health records for children in custody of the Department
• Reviewing health records, child welfare reports, Health Info Net, and assisting with subsequent data entry, analysis, and uploading to the electronic information system.
• Tracking and reporting of health records and information gathered
• Communication and collaboration with medical office personnel and child welfare staff
• Assisting in tracking, documenting and electronic filing of informed consent forms
• Tracking and responding to psychotropic medication review requests
• All other tasks, projects, and duties as assigned

All other tasks, projects, and duties as assignedA successful candidate will have strong interpersonal skills, organizational and computer skills. This position is part of a team dynamic that's main objective is to assist, inform, and interact with OCFS staff, resource parents and medical providers.

Minimum Qualifications:

To qualify, your background must include training, education, or experience in office and client support work that demonstrates 1) competency in applying a proficient knowledge of the principles and practices in assisting management with policies and procedures, and 2) the ability to use independent judgment, initiative, and decision-making on complex administrative and direct service activities.

This position requires the possession of a valid Class C Maine Motor Vehicle Operator's License.

Preferencewill be extended to candidates possessing the following skills/experience:

• Prior experience with medical records or work in the medical or mental health field.
• Skilled in the use of standard work-place applications (MS Word, EXCEL, Outlook, etc.).

Agency information:

The Department of Health and Human Services (DHHS) is dedicated to promoting health, safety, resilience, and opportunity for Maine people. The Department provides health and social services to approximately a third of the State's population, including children, families, older Mainers, and individuals with disabilities, mental illness, and substance use disorders. The Department also promotes public health, operates two state psychiatric hospitals, and provides oversight to health care providers. The Office of Child & Family Services (OCFS), within DHHS is responsible for ensuring the safety, permanency and well-being of children and families through community networks, local resources, and life-long family connections throughout Maine.

Benefits of working for the State of Maine:

• Work-Life Fit - Rest is essential. Take time for yourself using 13 paid holidays and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave. When you or immediate members of your family are ill, utilize 12 days of sick leave per year.
• Health Insurance Coverage - The State of Maine pays 85%-95% of employee-only premiums ($12,213.60 - $13,650.48 annual value), depending on salary. Use this chart to find the premium costsfor you and your family, including the percentage of dependent coverage paid by the State.
• Health Insurance Premium Credit - Participation decreases employee-only premiums by 5%. Visit the Office of Employee Health and Wellness for more information about program requirements.
• Dental Insurance - The State of Maine pays 100% of employee-only dental premiums ($365.28 annual value).
• Retirement Plan - The State contributes the equivalent of 14.06% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS), on behalf of the employee.
• Gym Membership Reimbursement - Improve overall health with regular exercise and receive up to $40 per month to offset this expense.
• Health and Dependent Care Flexible Spending Accounts - Set aside money pre-tax to help pay for out-of-pocket health care expenses and/or daycare expenses.
• Public Service Student Loan Forgiveness - The State of Maine is a qualified employer for this federal program. For more information, visit the Federal Student Aid office.
• Living Resources Program - Navigate challenging work and life situations with our employee assistance program.
• Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a child-including non-birthing and adoptive parents-receive six weeks of fully paid parental leave. Additional, unpaid leave may also be available, under the Family and Medical Leave Act.
• Voluntary Deferred Compensation - Save additional pre-tax funds for retirement in a MaineSaves 457(b) account through payroll deductions.
• State employees are eligible for an extensive and highly competitive benefits package, covering many aspects of wellness.
• Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full-time.

There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role. As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics. If you're looking for a great next step, and want to feel good about what you do, we'd love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request. If you are unable to complete the online application, please contact the Human Resources representative listed on the job opening you are interested in applying for. They will work with you for an alternative method of submitting.