Oceanfront Spa Concierge — Create Luxury Guest Experiences

fourseasons; Kailua (HI); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Hourly Rate $26.54

On-site gym access

Free employee meals

Complimentary stays at Four Seasons

401K match

Job summary

Four Seasons Resort Hualālai in Hawaii seeks a Spa Concierge who delivers exceptional guest service and expert knowledge of the resort. You will greet guests with Aloha, promote spa services, and collaborate with the Spa team to craft a guest-focused menu.

This role requires weekend availability and legal US work authorization. Join an environment that emphasizes genuine hospitality, detailed attention to guest preferences, and seamless operation of the Spa Desk and Apothecary in support of our

Qualifications

• Three to twelve months of previous reservations and/or sales experience required.
• Spa experience is preferred.
• Legal work authorization in United States is required.
• Ability to accurately read and work with computer systems.
• Strong customer service skills.
• Availability on weekends is required.

Responsibilities

• Greet all guests with Aloha and provide personal, gracious service.
• Promote, sell, and coordinate spa services and activities to meet guest goals.
• Provide feedback to Spa management to improve the spa menu and guest experience.
• Handle daily Spa Desk and Apothecary operations in partnership with the team.
• Assist with opening/closing, orientation, and site inspections of spa services.

Skills

Customer service

Reservations experience

Sales experience

Computer literacy

Work authorization

Tools

Computer systems

Job description

Four Seasons Resort Hualālai in Hawaii seeks a Spa Concierge who delivers exceptional guest service and expert knowledge of the resort. You will greet guests with Aloha, promote spa services, and collaborate with the Spa team to craft a guest-focused menu.

This role requires weekend availability and legal US work authorization. Join an environment that emphasizes genuine hospitality, detailed attention to guest preferences, and seamless operation of the Spa Desk and Apothecary in support of our