Oceanfront Luxury Resort Housekeeping Supervisor

Baker's Cay Resort Key Largo; Key Largo (FL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical Coverage

Dental & Vision Coverage

Teledoc service

Pet Insurance

Hotel Discounts

Tuition Reimbursement

Paid Time Off

401K Match

Job summary

Baker's Cay Resort Key Largo is seeking a Housekeeping Supervisor to lead daily housekeeping operations and ensure pristine guest rooms and public areas. You will manage a team of staff, train them to deliver exceptional service, and conduct routine inspections to uphold cleanliness and quality standards.

Join a vibrant oceanfront property in the Florida Keys with opportunities for growth, a dynamic team, and a commitment to guest satisfaction.

Qualifications

• 6 months experience in a housekeeping or cleaning role required.
• Proven supervisory or leadership experience.
• Strong communication and interpersonal skills; bilingual a plus.
• Read, write and speak English fluently.
• Ability to manage multiple tasks and priorities.
• Attention to detail and high standards of cleanliness.
• Proficiency with housekeeping software and systems.
• Flexible schedule, including weekends and holidays.

Responsibilities

• Supervise and coordinate housekeeping activities, including room cleaning, public area maintenance, and laundry operations.
• Train, motivate, and mentor the housekeeping team to deliver exceptional service.
• Conduct inspections to ensure adherence to cleanliness and quality standards.
• Collaborate with other departments to meet guest expectations and address any issues.
• Maintain inventory of cleaning supplies and equipment.
• Assist in scheduling and coordinating staff shifts.
• Handle guest inquiries and resolve complaints promptly and professionally.
• Uphold safety and sanitation standards, ensuring a healthy work environment.

Skills

Supervisory experience

Team leadership

Communication

Bilingual a plus

Fluent English

Tools

Housekeeping software

Job description

Baker's Cay Resort Key Largo is seeking a Housekeeping Supervisor to lead daily housekeeping operations and ensure pristine guest rooms and public areas. You will manage a team of staff, train them to deliver exceptional service, and conduct routine inspections to uphold cleanliness and quality standards.

Join a vibrant oceanfront property in the Florida Keys with opportunities for growth, a dynamic team, and a commitment to guest satisfaction.