Ocean Operations Assistant Manager Lead Global Shipping

Dimerco Express Corp; New York (NY); Sur place; USD 70 000 - 80 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Vision insurance

401(k)

Salary based on experience

Résumé du poste

Dimerco is seeking an Assistant Manager in Ocean Operations at our New York location. You will lead daily Ocean activities, ensuring efficient import/export execution and strong KPI performance. The role requires 6-8 years in ocean ops and 2+ years in a supervisory role, with strong communication and MS Office skills.

Mandarin is a plus, and teamwork is essential. Join a global logistics provider offering training, career growth, and opportunities to work with a diverse, cross-regional team.

Qualifications

• Minimum of 6-8 years in Ocean Operations at NVOCC/Freight Forwarding.
• Minimum of 2 year is a Supervisory or Team Leader Role
• Strong knowledge of ocean import/export operations, shipping documentation, customs procedures, and carrier coordination.
• Excellent communication, prioritization, organizational and multi-tasking skills
• Proficient with Microsoft Office applications.
• Proficiency in Mandarin is a plus
• Being able to work independently and part of a team

Responsabilités

• Ocean Department Management: Manage daily Ocean Operations and provide leadership to ensure efficient, accurate, and timely execution of import/export activities.
• KPI & Operational Performance: Establish and monitor departmental KPIs covering service quality, productivity, on-time performance, billing accuracy, cost control, and customer satisfaction.
• Process Improvement & SOP: Monitor operational quality and continuously streamline processes to improve efficiency and effectiveness. Develop and implement SOPs for key and MNC accounts to meet service expectations and ensure consistent execution.
• Cost Control & GP Performance: Monitor operational costs, vendor expenses, and cost leakage. Identify cost-saving opportunities and support initiatives to improve overall GP performance.
• Compliance: Ensure compliance with company policies, customer requirements, SOPs, and applicable regulatory standards.
• Training & Team Development: Provide training and ongoing guidance to new and existing Ocean team members to ensure operational competency and adherence to company and customer requirements.
• Customer Billing & Vendor Cost Management: Oversee the accuracy and timeliness of customer billing and vendor cost processing, including resolution of discrepancies and billing issues.
• Business Planning & Budget: Participate in the annual business plan and operating budget process and support execution against departmental financial and operational targets.
• Other Responsibilities: Perform other duties and assignments as directed by management and support strategic initiatives as required.

Connaissances

Ocean operations experience

Supervisory experience

Communication skills

Microsoft Office

Mandarin (nice to have)

Teamwork

Description du poste

Dimerco is seeking an Assistant Manager in Ocean Operations at our New York location. You will lead daily Ocean activities, ensuring efficient import/export execution and strong KPI performance. The role requires 6-8 years in ocean ops and 2+ years in a supervisory role, with strong communication and MS Office skills.

Mandarin is a plus, and teamwork is essential. Join a global logistics provider offering training, career growth, and opportunities to work with a diverse, cross-regional team.