Ocean Import Specialist III - Romulus

CEVA Logistics; Romulus (MI); Vor Ort; USD 22.000 - 30.000; Vollzeit

Benefits dieser Stelle

Paid Time Off

401(k)

Health insurance

Employee discounts

Pet insurance

Zusammenfassung

CEVA Logistics in Romulus, MI is seeking a detail-oriented documentation specialist to manage inbound and outbound shipments, preparing, tracking, and maintaining essential documents for complex accounts. You will process documents through CEVA systems, communicate with internal and external customers, ensuring timely, compliant transactions and accurate client records.

We offer competitive benefits including PTO, 401(k), health insurance, and an employee benefits platform with discounts across

Qualifikationen

• High School Diploma or GED required; Associates degree preferred.
• Professional certification may be required in some areas.
• Proficient in Microsoft Office; accurate data entry and basic arithmetic skills.
• Strong attention to detail and customer service mindset; ability to follow policies and regulations.

Aufgaben

• Receive, review, and process inbound/outbound shipment documentation for complex accounts.
• Interface with CEVA systems to update internal and external customers for timely, compliant transactions.
• Support new accounts by reviewing documentation, maintaining client profiles, and communicating with clients.
• Obtain government agency releases as needed and arrange delivery, invoicing, and release of shipments.
• Process customs releases and invoicing per customer and company standards.

Kenntnisse

Data entry

Typing

Customer service

Microsoft Office

Ausbildung

High School Diploma or GED

Associates Degree

Tools

Other CEVA systems

Jobbeschreibung

YOUR ROLE

Are you known for your attention to detail and excellent customer service? Are you passionate about identifying and processing efficient shipment logistics? If so, we have an opportunity that would allow you to provide a vital service for processing Inbound or Outbound shipments, with an emphasis on preparing, tracking and maintaining important documentation for complex accounts.

WHAT ARE YOU GOING TO DO?

• Oversee accounts - receive, review, and process documentation, work through an assigned base of accounts, process documents and information through the established systems, ensuring preparation according to regulatory requirements and customer commitments; accounts are usually complex or by direction of the team leader or supervisor.
• Process documents through the system; interface with other CEVA systems to provide updates and communications for internal and external customers to produce timely and compliant transactions.
• Assist in workstream development of new accounts, including reviewing all documentation and forms, maintaining communications with clients, reviewing their process on a regular basis, and maintaining client profiles and databases.
• Obtain government agency releases as appropriate, arranging delivery, receipt, and invoicing the account; accounts are technical or complex in nature.
• Process Customs release, OGA release, delivery of cargo, and invoicing for services defined within customer and company standards.
• Identify and complete transaction tasks that require special handling or expediting to produce compliant processing.
• Review all entries, invoices and client packages prior to distribution.
• Investigate reason and advise supervisor of any problems or irregularities.

WHAT ARE WE LOOKING FOR?

• Education and Experience: High School Diploma or GED, Associates Degree preferred; Minimum four to six years related experience.
• Credentials: Professional certification may be required in some areas.
• Skills: Intermediateproficiency in Microsoft Office, internet, web-based and job specific software applications; Accurate typing skills and/or data entry skills; Ability to add, subtract, multiply and divide using units of U.S. currency, weights and volume and distance measurements.
• Characteristics: Responds promptly and professionally to customer needs; Idenitfies and resolves problems in a timely manner; Follows policies and procedures and ability to understand laws, rules and regulations in areas of assignment; Ability to gather and analyze documents skillfully.

WHAT DO WE HAVE TO OFFER?

With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance.

We are a team in every sense, and we support each other and work collaboratively to achieve our goals together.

It is our goal that you will be compensated for your hard work and commitment, so if you’d like to work for one of the top Logistics providers in the world then let’s work together to help you find your new role.

ABOUT TOMORROW

We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (how about sales or supply chain?) or find your own path. Join CEVA for a challenging and rewarding career.