Logistics Operations Supervisor - Clayton, IN

CEVA Logistics; Clayton (IN); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Paid Time Off

401(k)

Health Insurance

Employee discounts

Gym membership discounts

Pet insurance

Job summary

CEVA Logistics is seeking a hands-on supervisor to oversee the daily operations of the Logistics Department. You will coordinate document preparation and inbound consolidation processes, ensuring efficiency and adherence to standards.

Responsibilities include staff training, performance reviews, service delivery to customers, and maintaining accurate documentation. You will work closely with carriers and internal teams to meet schedules and quality targets within CEVA's framework.

Qualifications

• Proficiency in Microsoft Office suite and basic software tools.
• Familiarity with internet/web-based applications and job-specific software.
• Ability to perform basic arithmetic including currency, weight, volume, and distance.

Responsibilities

• Supervise daily department activities and provide training and quality management.
• Develop and deliver excellent service to internal and external customers.
• Set up and manage document/files for inbound consolidations.
• Review and process inbound documents for assigned accounts; provide quotations as needed.
• Manage pre-alerts and coordinate with carriers; notify customers of status.

Skills

Microsoft Office

Internet

Web-based software

Job-specific software

Education

High School Diploma or GED

Bachelor's Degree in Logistics

Job description

YOUR ROLE

Are you known for your leadership skills? Are you passionate about delivering excellent logistics services? If so, we have an opportunity that would allow you to supervisethe daily operations of the Logistics Departmentincluding document preparation and traffic coordination required to correctly process inbound consolidations in a cost-efficient manner and within defined standards.

WHAT ARE YOU GOING TO DO?

• Supervise and provide control oversight for all department activities. Provide training and quality management activities to assigned staff. Conduct annual performance reviews for all staff within department and address all employee performance problems promptly and directly in accordance with personnel policies.
• Develop and provide excellent service to internal and external customers.
• Set up files for all documents and records relevant to the consolidation.
• Receive, review and process inbound documentation for an assigned base of accounts. Provide written quotations as requested by customers. Ensure Customer Profile information is entered and updated in the system.
• Manage pre-alerts daily to determine whether freight is arriving as expected. Follow-up with carriers to confirm arrival time and notify customer of status. Ensure documents reach branch within one working day of freight arrival.

WHAT ARE WE LOOKING FOR?

• Education and Experience: High School Diploma or GED; Bachelor’s Degree in Logistics or Supply Chain Management, Transportation, Finance or related discipline preferred or equivalent combination of work experience and education. Minimum 4 years related experience. Minimum 1 year of supervisory or lead experience. Minimum 3 years of industry experience preferred.
• Skills: Intermediate proficiency in Microsoft Office, internet, web-based and job specific software applications. Ability to add, subtract, multiply and divide using units of US and/or international currency, weight, volume and distance measurements.
• Characteristics: Demonstrated leadership ability. Ability to allocate work assignments and/or responsibilities to others to maximize the organization's and the individual's effectiveness. Customer focused. Ability to make customers and their needs the primary focus; developing and sustaining productive relationships.

WHAT DO WE HAVE TO OFFER?

With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance.

We are a team in every sense, and we support each other and work collaboratively to achieve our goals together.

It is our goal that you will be compensated for your hard work and commitment, so if you’d like to work for one of the top Logistics providers in the world then let’s work together to help you find your new role.

ABOUT TOMORROW

We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career.