Ocean Import Operator

Altius Talent | Freight Forwarding Recruitment; Chicago (IL); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

Competitive benefits

Healthy work-life balance

Downtown Chicago location

Job summary

Altius Talent | Freight Forwarding Recruitment is seeking an experienced Ocean Import Specialist to join its growing operations team in Downtown Chicago. This role manages ocean import shipments from origin through final delivery while ensuring excellent customer service and compliance.

The position requires strong ocean import experience, excellent communication skills, and the ability to coordinate with overseas offices, carriers, and customs brokers.

Qualifications

• Experience in ocean imports for a freight forwarder.
• Strong knowledge of international shipping documents and import procedures.
• Excellent communication and customer service skills.
• Well-organised with ability to manage multiple shipments.
• Detail-oriented with strong problem-solving abilities.
• Ability to work independently and as part of a team.

Responsibilities

• Manage ocean import shipments from A-Z.
• Coordinate with overseas offices, customers, carriers, trucking companies and customs brokers.
• Prepare and process all import documentation accurately.
• Track shipments and communicate updates to customers.
• Arrange final delivery and inland transportation.
• Resolve shipment issues and exceptions efficiently.
• Ensure compliance with company procedures and regulatory requirements.
• Build and maintain relationships with customers and service providers.
• Maintain accurate shipment records within the company operating system.

Skills

Ocean imports experience

Strong communication

Highly organised

Detail oriented

Team collaboration

Independent worker

Import procedures knowledge

Job description

A well-established international freight forwarder is seeking an experienced Ocean Import Specialist to join its growing operations team in Downtown Chicago. This is an excellent opportunity for an individual with strong ocean import experience looking to join a collaborative team with excellent benefits and a healthy work-life balance.

Working within a fast-paced environment, you will be responsible for managing ocean import shipments from origin through to final delivery while ensuring exceptional customer service and compliance throughout the shipment lifecycle.

Key Responsibilities

• Manage ocean import shipments from A-Z.
• Coordinate with overseas offices, customers, carriers, trucking companies and customs brokers.
• Prepare and process all import documentation accurately.
• Track shipments and proactively communicate updates to customers.
• Arrange final delivery and inland transportation.
• Resolve shipment issues and exceptions efficiently.
• Ensure compliance with all company procedures and regulatory requirements.
• Build and maintain strong relationships with customers and service providers.
• Maintain accurate shipment records within the company operating system.

Requirements

• Previous experience working within Ocean Imports for a freight forwarder.
• Strong understanding of international shipping documentation and import procedures.
• Excellent communication and customer service skills.
• Highly organised with the ability to manage multiple shipments simultaneously.
• Detail-oriented with strong problem-solving abilities.
• Ability to work independently and as part of a team.
• Salary: $60,000 per year
• Paid bi-monthly
• Up to 5 unused vacation days may be carried over into the first three months of the following year (must be used by the end of March)
• 6 paid sick days annually
• Standard U.S. public holidays
• Blue Cross Blue Shield PPO Medical Plans (2 options)
• Vision Insurance
• GAP Insurance
• Employer-paid Life Insurance
• Employer-paid Short & Long-Term Disability Insurance
• 401(k) with company match of up to 6%
• Supportive team environment with long-term career development opportunities