Ocean Freight Operations Coordinator (Morning Shift)

Skypace; Walnut Creek (CA); On-site; Full time

Job description

About Skypace

Skypace is the ocean freight division of Maxton Shipping Inc., a freight forwarder headquartered in California and represented worldwide. Skypace provides the world’s first BCO-facing shipping platform that connects our branches, vendors, and customers in the same tech environment.

The platform enables the full cycle of freight execution from instant quoting and planning to managing shipments with complete process visibility and is directly integrated with top‑10 ocean carriers like MSC, Maersk, CMA CGM, COSCO, and Hapag‑Lloyd, operating across all major trade lanes.

Today, we support 150+ customers across 18 countries, handling significant freight volumes with speed, transparency, and support.

Shift Details

This is a morning shift position with working hours from 6:00 AM to 2:00 PM.

What You Will Do

• Coordinate and manage ocean freight shipments from booking to delivery.
• Communicate with carriers, vendors, and customers to ensure all milestones are met.
• Prepare and review shipping documentation, including B/Ls, invoices, and customs paperwork.
• Track and update shipment statuses in the Skypace platform, ensuring transparency for all parties.
• Work with internal pricing, operations, and customer support teams to resolve issues promptly.
• Monitor carrier schedules, transit times, and exceptions to maintain customer satisfaction.
• Identify opportunities to improve operational efficiency and service quality.

Qualifications

• 2+ years of experience in ocean freight forwarding, import/export, or logistics operations.
• Strong knowledge of carrier schedules, Incoterms, and international documentation.
• Detail‑oriented, organized, and able to multitask in a fast‑paced environment.
• Proficient with TMS or digital freight platforms and familiar with EDI tracking tools.
• Effective communication skills with customers, carriers, and team members.

Compliance

Skypace operates in full compliance with international freight forwarding regulations. Maxton Shipping Inc DBA Skypace is a registered NVOCC under FMC License 027662.