Ocean Export Manager: Lead Operations & Customer Solutions

Altius Talent | Freight Forwarding Recruitment; Houston (TX); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

PTO 17 days

Medical/dental/vision

Tuition reimbursement

Volunteer time

Bonus potential

Job summary

Altius Talent is recruiting an Ocean Export Manager for a Houston freight forwarding business. You will lead a team, coordinate export operations, and ensure top-tier service for customers.

The role emphasizes staff leadership, export coordination, and problem-solving with a view to growing the export business. Ideal candidates have ocean export management experience within a freight forwarder, plus five years of supervisory and procurement background.

Qualifications

• Must have ocean export management experience within a freight forwarder.
• At least five years in supervisory or management roles.
• At least five years of procurement experience.
• Practical knowledge of export procedures and shipping requirements.
• Strong communication, judgement and customer-facing skills.

Responsibilities

• Lead and supervise export staff and coordinate day-to-day priorities.
• Oversee shipping arrangements, routing and export documentation.
• Ensure compliance with tariffs, licences and restrictions.
• Resolve customer escalations and identify service improvements.
• Support export-service growth in collaboration with senior colleagues.

Skills

Ocean export management

Supervisory/management experience

Procurement experience

Export procedures & shipping knowledge

Customer issue handling

Job description

Altius Talent is recruiting an Ocean Export Manager for a Houston freight forwarding business. You will lead a team, coordinate export operations, and ensure top-tier service for customers.

The role emphasizes staff leadership, export coordination, and problem-solving with a view to growing the export business. Ideal candidates have ocean export management experience within a freight forwarder, plus five years of supervisory and procurement background.