Ocean Export Coordinator -Long Island

American River Logistics, Ltd.; East Farmingdale (NY); Hybrid; USD 50,000 - 60,000; Full time

Benefits offered by this job

Health insurance

401K

Job summary

American River Logistics, Ltd. is seeking an Ocean Export Coordinator for our Long Island operation in Farmingdale, NY. This in-person role offers hybrid options and requires experience in international ocean freight, strong communication, and a focus on accurate documentation and compliance.

You will manage the export process end-to-end, liaise with customers and vendors, and provide timely updates while striving for optimal pricing and service quality.

Qualifications

• Minimum 5 years in an international ocean freight department.
• Proficient with Outlook, Windows, Excel and Word.
• Knowledge of EEI filing, FMC rate filing, and intermodal trucking.
• College degree preferred or equivalent experience.
• Strong phone and email communication skills.

Responsibilities

• Liaise with customers, suppliers and transport companies to ensure efficient service.
• Negotiate pricing with vendors to secure best value.
• Prepare and verify export documentation and compliance with US regs.
• Provide customers with updates on shipment status.

Skills

Ocean freight

Customer service

Communication

Computer skills

Education

College degree or equivalent

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Ocean Export Coordinator -Long Island

Full Time Farmingdale, NY, US

6 days ago Requisition ID: 1003

Salary Range: $50,000.00 To $60,000.00 Annually

Location: Farmingdale, NY

Job details: Full time- In person position/hybrid options available

Schedule: Monday – Friday

Benefits: Health insurance, Life insurance, 401K We are looking for an ocean export coordinator to join our team based on Long Island . Knowledge of export compliance operations responsibilities is a requirement of this position to defend the practices of an export freight forwarding professional. Air export background / experience favorable . The candidate must be hard-working , self-motivated, accountable, extremely detail-oriented , and well organized.

The ocean export coordinator will report to and work with the Branch Manager and be responsible for liaising between customers, suppliers, and transport companies to ensure an efficient operational service is provided. Essential duties and responsibilities are to include, but not limited to:

• Manage the export process from start to finish. This may include air export duties.
• Knowledge and experience with FMC rate tariff filing and regulations
• Provide customers and overseas agents with competitive pricing and service options
• Negotiate pricing with all vendors (trucker, carriers, intermodal, etc.) to ensure the best pricing and service for our customers
• Develop and maintain effective working relationships with customers to develop more business opportunities
• Liaise with customers to obtain information to ensure correct measures are in place and all customer needs are met
• Liaise with customers and operations’ departments ensuring all documents are received within the designated time frame
• Liaise between vendors, suppliers, forwarders and agents to obtain up to date shipment information
• Ensure customers are fully informed of the progress of their shipments
• Provide transport companies with the relevant information to ensure customer requirements are met
• Ensure correct documentation is on file and act accordingly as set out in the instructions
• Cover other staff members when required; and
• Any other duties as required by management for the smooth and efficient operation of the department
• Knowledgeable of U.S. export laws and regulations as it pertains to ocean and air exports
• Work with the operations team to continually grow and improve processes and business performance
• Support change in the role necessary to take the department and business forward
• Work to achieve personal objectives set at appraisal and/or those set monthly or quarterly
• Increase customer satisfaction and business share through proactive and regular contact
• Other responsibilities and duties will be assigned as they may develop or may be necessary to fulfill the above position.

Key Performance Indicators

• Achieve agreed individual objectives
• Understand and adhere to all company policies and procedures, and U.S government rules and regulations relevant to the role

Requirements:

• Minimum 5 years of working experience in an international ocean freight department
• Ba sic computer knowledge to include Outlook, Windows, spreadsheets, Excel, Word etc.
• Knowledge of domestic intermodal trucking, EEI filing, FMC rate filing and customer service experience
• College degree preferred or equivalent working experience
• Strong phone, e-mail communication and computer skills

Why you’ll love working for us

• We are more than just an international logistics company. We are independently owned, innovative and leaders in supply chain solutions and global trade compliance that includes divisional service solutions inclusive of international Freight forwarding, Customs Brokerage, trade compliance consultations, education and training and IT solutions to the trade.
• We offer many opportunities for advancement and personal growth related to trade compliance and business development.
• Our mission is to provide the highest level of customer service, competitive pricing and value-added services which differentiate us from our competitors.
• Our company culture is one of shared key values of shared relationship building with colleagues, clients and service providers, leading to a healthy and happy work environment.

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran, or other protected status.