Ocean Export Agent

ALS Recruiting Ltd; Lyndhurst (NJ); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health, dental and vision insurance

401(k) retirement plan with company贡献

Paid holidays and PTO

Career development and training

Internal promotion opportunities

Supportive team environment

Employee assistance programme

Life and disability insurance

Hybrid working opportunities

Job summary

ALS Recruiting Ltd has an opening for an Ocean Export Agent responsible for coordinating end-to-end ocean export shipments, liaising with customers, carriers, and overseas offices, and ensuring regulatory compliance. The role requires strong documentation skills and proficiency in freight forwarding systems.

The successful candidate will support continuous improvement within export operations, maintain high service levels, and work in a hybrid environment based in Lyndhurst, NJ with

Qualifications

• 2+ years of ocean export freight forwarding experience.
• Strong knowledge of international shipping documentation and export procedures.
• Experience with major ocean carriers.
• Excellent communication and customer service skills.
• Strong organizational skills with the ability to prioritise multiple shipments.
• High attention to detail and accuracy.
• Proficiency in Microsoft Office and freight forwarding systems.
• Experience with CargoWise is advantageous but not essential.

Responsibilities

• Coordinate end-to-end ocean export shipments from booking through to final destination.
• Liaise with customers, carriers, overseas offices, trucking companies, and customs brokers.
• Prepare and process export documentation, including Bills of Lading, commercial invoices, and shipping instructions.
• Arrange bookings with ocean carriers and monitor shipment milestones.
• Ensure compliance with U.S. export regulations and company operating procedures.
• Provide proactive shipment updates and resolve any operational issues promptly.
• Manage customer communication to ensure exceptional service levels.
• Accurately enter shipment information into the transport management system.
• Support continuous improvement initiatives within the export operations team.

Skills

Communication

Customer service

Organization

Attention to detail

MS Office

Tools

CargoWise

Microsoft Office

Job description

Join a Global Leader in Freight Forwarding

An exciting opportunity has become available for an experienced Ocean Export Agent to join one of the world's leading freight forwarding and logistics providers. As part of a global organisation recognised as a Top 5 freight forwarder, you'll play a key role in delivering seamless export solutions for customers across a diverse range of industries.

If you're passionate about international logistics, thrive in a fast-paced environment, and are looking to grow your career with a market leader, we'd love to hear from you.

Key Responsibilities

• Coordinate end-to-end ocean export shipments from booking through to final destination.
• Liaise with customers, carriers, overseas offices, trucking companies, and customs brokers.
• Prepare and process export documentation, including Bills of Lading, commercial invoices, and shipping instructions.
• Arrange bookings with ocean carriers and monitor shipment milestones.
• Ensure compliance with U.S. export regulations and company operating procedures.
• Provide proactive shipment updates and resolve any operational issues promptly.
• Manage customer communication to ensure exceptional service levels.
• Accurately enter shipment information into the transport management system.
• Support continuous improvement initiatives within the export operations team.

What We're Looking For

• 2+ years' experience in ocean export freight forwarding.
• Strong knowledge of international shipping documentation and export procedures.
• Experience working with major ocean carriers.
• Excellent communication and customer service skills.
• Strong organisational skills with the ability to prioritise multiple shipments.
• High attention to detail and accuracy.
• Proficiency in Microsoft Office and freight forwarding systems.
• Experience with CargoWise is advantageous but not essential.

What's on Offer

• Comprehensive health, dental, and vision insurance.
• 401(k) retirement plan with company contribution.
• Generous paid holidays and paid time off.
• Career development and ongoing training.
• Opportunities for internal promotion within a global organisation.
• Supportive, collaborative team environment.
• Employee assistance programme.
• Life and disability insurance.
• Hybrid working opportunities (where applicable).

Why Join Us?

This is an opportunity to build your career with one of the world's most respected logistics organisations. You'll be joining a high-performing team that values collaboration, customer service, and continuous development while working with some of the largest global brands.

• 401(k)
• Health insurance
• Paid time off
• Vision insurance

Work Location: Hybrid remote in Lyndhurst, NJ 07071