Occupancy Specialist/Property Manager

Lutheran Social Services

Waukesha (WI)

On-site

USD 25,000 - 30,000

Part time

14 days+

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Benefits offered by this job

Competitive compensation

Generous paid time off

Retirement savings opportunities

Employee Assistance Program

Professional development

Job summary

Lutheran Social Services is seeking a Part-Time Occupancy Specialist / Property Manager to oversee two HUD-supported housing communities in Waukesha, WI. The role focuses on managing day-to-day operations, occupancy goals, and resident relations.

The position requires a high school diploma, valid driver’s license, and strong customer service and organizational skills. Weekly travel to Germantown, WI is required as part of duties.

Qualifications

High School Diploma or GED required.
Valid driver’s license and reliable transportation.
Strong customer service, communication, and organizational skills.
Ability to work independently and manage multiple priorities.
Proficiency in Microsoft Office (Word, Excel, Outlook).

Responsibilities

Manage daily operations of the two HUD-supported apartment communities.
Market properties and maintain occupancy goals.
Manage waiting lists and applicant screening processes.
Complete certifications, recertifications, leases, and tenant documentation.
Ensure compliance with HUD regulations, Fair Housing, and occupancy standards.
Collect rent and other resident payments with accurate financial records.
Coordinate property inspections and unit turnovers.
Maintain complete and compliant resident files.

Skills

Customer service

Communication

Organization

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Lutheran Social Services (LSS) is a private, non-profit, human service agency providing a variety of services throughout Wisconsin and Upper Michigan. Over the years, LSS has grown to become one of the largest human service agencies in the two state area serving more than 125,000 clients annually. We are looking for passionate, mission-driven individuals like you to help provide services including outpatient behavioral health management, international, domestic and special needs adoptions, older adult services, support services for children, youth and families, community corrections programs and support services for adults with disabilities and/or mental health concerns.

Motivated by the compassion of Christ, we help people improve the quality of their lives. Does this describe your personal mission statement? Are you motivated to serve by sharing your talents? If you would like to help us achieve our mission, please apply for the following opportunity.

Occupancy Specialist / Property Manager (Part-Time)

Lutheran Social Services of Wisconsin & Upper Michigan (LSS)

Location: Waukesha, WI
Schedule: Part-Time, 32 Hours per Week
Travel: Weekly travel to Germantown, WI required (approximately one day per week)
Housing Portfolio: Hickory Hill & Hickory Flats

Make a Difference Through Affordable Housing

Lutheran Social Services of Wisconsin & Upper Michigan (LSS) is seeking a Part-Time Occupancy Specialist / Property Manager to oversee two affordable housing communities in Waukesha that serve individuals with developmental and physical disabilities. This role is ideal for a compassionate, organized professional who enjoys building relationships, ensuring regulatory compliance, and helping residents maintain safe, stable housing.

As the Occupancy Specialist / Property Manager, you will have direct responsibility for property management functions and day-to-day operations of assigned HUD-supported housing programs while serving as the primary point of contact for residents, applicants, community partners, and stakeholders.

Properties You'll Support

Hickory Hill

1219 S. Grandview Blvd., Waukesha, WI 53188

20-unit apartment community
One- and two-bedroom apartments
Serves households where the head of household has a qualifying developmental disability and meets applicable HUD income requirements

Hickory Flats

1219 S. Grandview Blvd., Waukesha, WI 53188

8-unit apartment community
One-bedroom apartment homes
Serves households where the head of household has a developmental disability or physical disability and meets HUD extremely low-income requirements
Features include a community room with computer access, patio and grilling area, and cable TV

What You'll Do

Manage daily operations of assigned apartment communities
Market properties and maintain occupancy goals
Manage waiting lists and applicant screening processes
Complete certifications, recertifications, leases, and required tenant documentation
Ensure compliance with HUD regulations, Fair Housing requirements, and occupancy standards
Collect rent and other resident payments while maintaining accurate financial records
Conduct apartment inspections and coordinate unit turnovers
Maintain complete and compliant resident files
Address resident concerns and support positive tenant relations
Coordinate with maintenance staff to ensure safe and well-maintained properties
Prepare for HUD, WHEDA, REAC, and other regulatory inspections
Monitor property appearance, curb appeal, and facility standardsTravel weekly to Germantown to support additional housing operations and team collaboration
Participate in on-call communication for resident and facility-related issues as needed

Qualifications

Required

High School Diploma or GED
Valid driver's license and reliable transportation
Strong customer service, communication, and organizational skills
Ability to work independently and manage multiple priorities
Proficiency in Microsoft Office applications including Word, Excel, and Outlook

Preferred

Previous property management, leasing, or affordable housing experience
Experience working with HUD-funded housing programs
Experience supporting individuals with disabilities or working in human services
Knowledge of Fair Housing regulations and compliance requirements

Why Join LSS?

At LSS, we believe everyone deserves access to safe, affordable housing and the opportunity to live with dignity and independence. Join a mission-driven organization that is committed to strengthening communities and improving lives throughout Wisconsin.

Benefits Eligible Position