Occupancy Specialist/Property Manager

Upper Michigan, Inc.; Milwaukee (WI); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Public Service Loan Forgiveness (PSLF) eligibility

Medical, Dental, and Vision Insurance

Flexible Spending Accounts

Mileage Reimbursement

Generous Paid Time Off

403(b) Retirement Plan

Employee Assistance Program (EAP)

Job summary

Lutheran Social Services of Wisconsin & Upper Michigan is seeking an Occupancy Specialist / Property Manager to manage four HUD-subsidized housing communities in Milwaukee. This role involves ensuring compliance with HUD regulations, managing tenant relations, and handling day-to-day property operations.

The ideal candidate will possess strong organizational and communication skills, a high school diploma or GED, and experience in property management or customer service.

Join us to make a meaningful impact in the community!

Qualifications

• Experience in property management, housing, or customer service preferred.
• Ability to learn HUD regulations and occupancy requirements.
• Valid driver’s license and reliable transportation required.

Responsibilities

• Manage occupancy, tenant applications, certifications, and waiting lists.
• Ensure compliance with HUD regulations and agency policies.
• Collect and maintain accurate tenant and property records.
• Address resident concerns and lease compliance issues.
• Coordinate apartment inspections and unit turnovers.

Skills

Organizational skills

Communication skills

Problem-solving skills

Education

High school diploma or GED

Job description

Mill Rd. HUD, 6370 N 100th St, Milwaukee, WI 53225, USA

Lutheran Social Services of Wisconsin & Upper Michigan (LSS) is seeking an Occupancy Specialist / Property Manager to oversee four HUD‑subsidized housing communities in Milwaukee.

In this role, you will help residents maintain stable housing while ensuring compliance with HUD regulations, property standards, and LSS policies. You'll manage tenant relations, occupancy requirements, rent collection, certifications, inspections, and day‑to‑day property operations.

What You’ll Do

• Manage occupancy, tenant applications, certifications, recertifications, and waiting lists
• Ensure compliance with HUD regulations, Fair Housing requirements, and agency policies
• Collect and record rent payments, security deposits, and project income
• Maintain accurate tenant and property records
• Address resident concerns, lease compliance issues, and tenant disputes
• Coordinate apartment inspections and unit turnovers
• Monitor building appearance, cleanliness, and curb appeal
• Work with maintenance staff to identify and resolve facility concerns
• Prepare for HUD, WHEDA, REAC, and other compliance inspections
• Complete background and credit checks as assigned
• Participate in on‑call responses for facility and resident emergencies

Qualifications

• High school diploma or GED required
• Property management, housing, customer service, or related experience preferred
• Ability to learn and apply HUD regulations and occupancy requirements
• Strong organizational, communication, and problem‑solving skills
• Valid driver’s license, reliable transportation, and satisfactory driving record required
• Ability to successfully complete Certified Occupancy Specialist training

At LSS, we value our employees and invest in their success with a comprehensive benefits package, including:

• Public Service Loan Forgiveness (PSLF) eligibility
• Medical, Dental, and Vision Insurance
• Flexible Spending Accounts (Health & Dependent Care)
• Mileage Reimbursement
• Generous Paid Time Off
• 10 Paid Holidays
• 403(b) Retirement Plan
• Early Earned Wage Access through UKG Wallet
• Premium Calm Wellness App Access
• Employee Assistance Program (EAP)
• Service Awards and Employee Recognition Programs
• Annual Merit Increase Opportunities

Why Join LSS?

Lutheran Social Services of Wisconsin & Upper Michigan is one of the region’s largest nonprofit social service organizations, dedicated to helping individuals and families live their best lives. When you join LSS, you become part of a mission‑driven team committed to housing stability, dignity, and community impact.

Apply today and help create welcoming, well‑managed communities for residents across southeastern Wisconsin.

LSS is an Equal Opportunity Employer (EOE).

Travel Required

Yes. Travel between properties is required.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.