Occupancy Specialist/Property Manager

Lutheran Social Services; Milwaukee (WI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Public Service Loan Forgiveness (PSLF) eligibility

Medical, Dental, and Vision Insurance

Flexible Spending Accounts

Mileage Reimbursement

Generous Paid Time Off

403(b) Retirement Plan

Early Earned Wage Access

Premium Calm Wellness App Access

Employee Assistance Program (EAP)

Service Awards and Employee Recognition Programs

Annual Merit Increase Opportunities

Job summary

Lutheran Social Services in Milwaukee, WI, seeks an Occupancy Specialist / Property Manager to oversee four HUD-subsidized housing communities. In this role, you will help residents maintain stable housing while ensuring compliance with HUD regulations and property standards.

The ideal candidate will have a high school diploma or GED, experience in property management or customer service, and strong organizational skills. Benefits include medical insurance, flexible spending accounts, and paid time off.

Qualifications

• Property management, housing, customer service, or related experience preferred.
• Ability to learn and apply HUD regulations and occupancy requirements.
• Valid driver's license and reliable transportation required.

Responsibilities

• Manage occupancy, tenant applications, certifications, and recertifications.
• Ensure compliance with HUD regulations and Fair Housing requirements.
• Collect and record rent payments and maintain accurate tenant records.

Skills

Organizational skills

Communication skills

Problem-solving skills

Education

High school diploma or GED

Job description

Occupancy Specialist / Property Manager

Milwaukee, WI | 40 Hours/Week | First Shift

Lutheran Social Services (LSS) is a private, non-profit, human service agency providing a variety of services throughout Wisconsin and Upper Michigan. Over the years, LSS has grown to become one of the largest human service agencies in the two state area serving more than 125,000 clients annually. We are looking for passionate, mission-driven individuals like you to help provide services including outpatient behavioral health management, international, domestic and special needs adoptions, older adult services, support services for children, youth and families, community corrections programs and support services for adults with disabilities and/or mental health concerns.

Motivated by the compassion of Christ, we help people improve the quality of their lives. Does this describe your personal mission statement? Are you motivated to serve by sharing your talents? If you would like to help us achieve our mission, please apply for the following opportunity.

Lutheran Social Services of Wisconsin & Upper Michigan (LSS) is seeking an Occupancy Specialist / Property Manager to oversee four HUD-subsidized housing communities in Milwaukee.

In this role, you will help residents maintain stable housing while ensuring compliance with HUD regulations, property standards, and LSS policies. You'll manage tenant relations, occupancy requirements, rent collection, certifications, inspections, and day-to-day property operations.

What You'll Do

• Manage occupancy, tenant applications, certifications, recertifications, and waiting lists
• Ensure compliance with HUD regulations, Fair Housing requirements, and agency policies
• Collect and record rent payments, security deposits, and project income
• Maintain accurate tenant and property records
• Address resident concerns, lease compliance issues, and tenant disputes
• Coordinate apartment inspections and unit turnovers
• Monitor building appearance, cleanliness, and curb appeal
• Work with maintenance staff to identify and resolve facility concerns
• Prepare for HUD, WHEDA, REAC, and other compliance inspections
• Complete background and credit checks as assigned
• Participate in on-call responses for facility and resident emergencies

Qualifications

• High school diploma or GED required
• Property management, housing, customer service, or related experience preferred
• Ability to learn and apply HUD regulations and occupancy requirements
• Strong organizational, communication, and problem-solving skills
• Valid driver's license, reliable transportation, and satisfactory driving record required
• Ability to successfully complete Certified Occupancy Specialist training

Benefits & Perks

• Public Service Loan Forgiveness (PSLF) eligibility
• Medical, Dental, and Vision Insurance
• Flexible Spending Accounts (Health & Dependent Care)
• Mileage Reimbursement
• Generous Paid Time Off
• 10 Paid Holidays
• 403(b) Retirement Plan
• Early Earned Wage Access through UKG Wallet
• Premium Calm Wellness App Access
• Employee Assistance Program (EAP)
• Service Awards and Employee Recognition Programs
• Annual Merit Increase Opportunities

Why Join LSS?

Lutheran Social Services of Wisconsin & Upper Michigan is one of the region's largest nonprofit social service organizations, dedicated to helping individuals and families live their best lives. When you join LSS, you become part of a mission-driven team committed to housing stability, dignity, and community impact.

Apply today and help create welcoming, well-managed communities for residents across southeastern Wisconsin.

LSS is an Equal Opportunity Employer (EOE).