Occupancy Specialist

Woda Cooper Companies, Inc.; Charlotte (NC); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental and Vision

401k with Company Match

Employee-Owned ESOP

Short Term Disability and Life Ins.

Cell Phone Discount

Monthly Auto Allowance

12 Days Paid Time Off

8 Paid Holidays & 2 Floating Holidays

Job summary

Woda Cooper Companies, Inc. is a rapidly growing affordable housing developer and owner. The Occupancy Specialist will travel regionally to support occupancy, compliance, and lease-up efforts across multiple communities, training on-site staff and preparing for audits.

Ideal candidates have LIHTC/HUD/RD certifications, strong Yardi skills, and a proven track record in property management and lease-ups, with a passion for serving residents and communities.

Qualifications

• Answer to real estate and community housing needs with people-focused approach.
• Strong communication and relationship-building abilities.
• Experience with property management systems and lease-ups.

Responsibilities

• Review resident files and ensure compliance with housing programs.
• Train on-site teams and support lease-ups across communities.
• Assist in audits and maintain compliance with SHFA commitments.
• Travel within the region to support communities as needed.
• Collaborate with Marketing to drive occupancy and retention.

Skills

People skills

Communication skills

Independent worker

Microsoft Suite

Yardi Voyager

Yardi Rent Café

Property management

Lease ups

Budgeting

Travel willingness

Education

Associate degree

Bachelor’s or higher preferred

LIHTC certification

HUD certification

RD certification

Sales/Business Development

Rehabilitation and lease up experience

Tools

Yardi Voyager

Yardi Rent Café

Job description

Who We Are

Woda Cooper Companies, Inc.

Occupancy Specialist (Travel Role)

Landon Greene - Statesville, NC

Who We Are

Woda Cooper Companies, Inc. is a rapidly growing development, construction, and property management organization dedicated to the creation of quality affordable housing to benefit those who need it most. We are an employee-owned, passion-driven group that changes each community of which we are a part. We manage over 16,000 housing units in 19 states, proudly serving seniors, veterans, and other economically challenged groups. We seek ambitious, talented individuals who want to grow with a rapidly expanding company whose success is not only measured in dollars and cents, but in lives changed. With a development portfolio of $1.5 billion, Woda Cooper consistently ranks among the top affordable housing developers and owners in the country by Affordable Housing Finance.

Where You’ll Work

Landon Greene is an affordable housing community located in Statesville, North Carolina, offering quality apartment homes in a welcoming, resident-focused environment. As an Occupancy Specialist, you'll support occupancy and compliance operations at Landon Greene and other communities throughout the assigned region. This travel role involves working directly with on-site teams to review resident files, provide training, support new lease-ups, prepare for audits, and help maintain compliance with applicable housing program requirements. Travel to other communities within the region will be required based on business needs.

Duties & Responsibilities

• Create and maintain a customer centered service culture by demonstrating proactive hospitality with prospects, residents, family members and fellow community associates.
• Maintain a positive attitude and provide excellent customer service to our residents, owners/investors, and other associates.
• Train community level associates, process, and evaluate resident compliance files as assigned.
• Work with Marketing Department to drive occupancy.
• Always maintain thorough knowledge of company policies.
• Maintain regular and consistent attendance and punctuality to ensure all essential duties and fulfilled to meet and exceed expectations.
• Demonstrate the ability to resolve resident complaints timely.
• Support the community team to ensure each resident file is in compliance with all SHFA commitments and any other governmental, lender, and investment commitments.
• Road Warrior - must be willing to travel within region as assigned.
• Conduct new hire on-site training and follow-up training as required within the Region.
• Attend HUD, RD, and LIHTC Audits as requested.
• Work with new lease-up properties.
• Execute the core values of the company.
• Build relationships and provide support to field teams.

Required Skills & Abilities

• Be eager and interested in real estate and compelled to help people already in the business with a desire to learn as much as possible. Be good with people (genuinely good with people) and enjoy relationship building.
• Ability to maintain an open and honest communication with your team and management.
• Independence, yet a team player mentality
• Exemplary written and verbal communication skills.
• Advanced computer skills with a high level of efficiency in Microsoft Suite.
• Experience with Yardi Voyager and Yardi Rent Café.
• Experienced Property Manager with a high level of acumen to achieve objectives as assigned.
• Ability to recruit and supervise successful management teams in a growing portfolio.
• Proven track record for successful lease ups of new communities.
• Proven track record for maintaining high occupancy and collection rates, as well as working within budgetary restrictions.
• Capacity to work under pressure and meet deadlines.

Education And Experience

• Associate degree and 3 years of related experience; or an advanced degree without experience; or equivalent work experience.
• Certifications in LIHTC, HUD and RD preferred.
• Expertise with real-world Sales/Business Development experience working on interesting and complex business problems.
• Experience with the rehabilitation and lease up of communities.

Physical Requirements

• Position requires travel to Community and/or Community locations and surrounding markets.
• Must possess a valid driver’s license and insurance.
• Prolonged periods sitting at a desk and working on a computer and standing and walking, giving tours, and meeting with potential tenants.
• Must be able to lift up to 15 pounds at a time.
• Must be able to traverse a variety of properties with stairs and in a variety of weather.

Benefits

We offer competitive wages and annual bonus opportunities. Benefits include:

• Medical, Dental and Vision
• Short Term Disability and Life Insurance
• 401k with Company Match
• 100% Employee-Owned Company with the Employee Stock Ownership Plan (ESOP)
• Cell Phone Discount
• Monthly Auto Allowance
• 12 Days Paid Time Off
• 8 Paid Holidays & 2 Floating Holidays!
• Fitness Reimbursement

Employment is contingent on education verification, references, background check, and drug screening.