Occupancy Specialist

Woda Cooper Companies, Inc.; Statesville (NC); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k with match

ESOP

Cell phone discount

Auto allowance

Paid time off

Holidays

Job summary

Woda Cooper Companies, Inc. is seeking an Occupancy Specialist (Travel Role) in Statesville, NC.

You will support occupancy and compliance across multiple affordable housing communities within the region, reviewing resident files, training on-site teams, and aiding lease-ups with a strong emphasis on HUD/LIHTC compliance. The role requires region-wide travel, excellent communication, and experience with Yardi Voyager and Yardi Rent Café.

Qualifications

• Associate degree or higher with 3 years of real estate experience.
• LIHTC/HUD/RD certifications preferred.
• Must be willing to travel within the region.
• Excellent communication and relationship-building skills.

Responsibilities

• Create and maintain occupancy and compliance files across properties within the region.
• Review resident files and train on-site staff to ensure compliance with housing programs.
• Collaborate with Marketing to drive occupancy and assist with lease-ups.
• Support audits (HUD, RD, LIHTC) and maintain knowledge of SHFA commitments and lender requirements.
• Travel to communities within the region as required by business needs.
• Execute onboarding and ongoing training for new hires and site teams.

Skills

People skills

Strong communication

Independent worker

Team player

MS Office proficient

Yardi Voyager

Yardi Rent Café

Lease up experience

Budget management

Travel readiness

Education

Associate degree

3+ years real estate experience

LIHTC/HUD/RD certifications preferred

Tools

Yardi Voyager

Yardi Rent Café

Microsoft Office

Job description

Occupancy Specialist (Travel Role)Landon Greene - Statesville, NCWHO WE ARE:Woda Cooper Companies, Inc. is a rapidly growing development, construction, and property management organization dedicated to the creation of quality affordable housing to benefit those who need it most. We are an employee-owned, passion-driven group that changes each community of which we are a part. We manage over 16,000 housing units in 19 states, proudly serving seniors, veterans, and other economically challenged groups. We seek ambitious, talented individuals who want to grow with a rapidly expanding company whose success is not only measured in dollars and cents, but in lives changed. With a development portfolio of $1.5 billion, Woda Cooper consistently ranks among the top affordable housing developers and owners in the country by Affordable Housing Finance.WHERE YOU’LL WORK:Landon Greene is an affordable housing community located in Statesville, North Carolina, offering quality apartment homes in a welcoming, resident-focused environment. As an Occupancy Specialist, you'll support occupancy and compliance operations at Landon Greene and other communities throughout the assigned region. This travel role involves working directly with on-site teams to review resident files, provide training, support new lease-ups, prepare for audits, and help maintain compliance with applicable housing program requirements. Travel to other communities within the region will be required based on business needs.DUTIES & RESPONSIBILITIES:Create and maintain a customer centered service culture by demonstrating proactive hospitality with prospects, residents, family members and fellow community associates.Maintain a positive attitude and provide excellent customer service to our residents, owners/investors, and other associates.Train community level associates, process, and evaluate resident compliance files as assigned.Work with Marketing Department to drive occupancy.Always maintain thorough knowledge of company policies.Maintain regular and consistent attendance and punctuality to ensure all essential duties and fulfilled to meet and exceed expectations.Demonstrate the ability to resolve resident complaints timely.Support the community team to ensure each resident file is in compliance with all SHFA commitments and any other governmental, lender, and investment commitments.Road Warrior – must be willing to travel within region as assigned.Conduct new hire on-site training and follow-up training as required within the Region.Attend HUD, RD, and LIHTC Audits as requested.Work with new lease-up properties.Execute the core values of the company.Build relationships and provide support to field teams.REQUIRED SKILLS & ABILITIES:Be eager and interested in real estate and compelled to help people already in the business with a desire to learn as much as possible. Be good with people (genuinely good with people) and enjoy relationship building.Ability to maintain an open and honest communication with your team and management.Independence, yet a team player mentalityExemplary written and verbal communication skills.Advanced computer skills with a high level of efficiency in Microsoft Suite.Experience with Yardi Voyager and Yardi Rent Café.Experienced Property Manager with a high level of acumen to achieve objectives as assigned.Ability to recruit and supervise successful management teams in a growing portfolio.Proven track record for successful lease ups of new communities.Proven track record for maintaining high occupancy and collection rates, as well as working within budgetary restrictions.Capacity to work under pressure and meet deadlines.EDUCATION AND EXPERIENCE:Associate degree and 3 years of related experience; or an advanced degree without experience; or equivalent work experience.Certifications in LIHTC, HUD and RD preferred.Expertise with real-world Sales/Business Development experience working on interesting and complex business problems.Experience with the rehabilitation and lease up of communities.PHYSICAL REQUIREMENTS:Position requires travel to Community and/or Community locations and surrounding markets.Must possess a valid driver’s license and insurance.Prolonged periods sitting at a desk and working on a computer and standing and walking, giving tours, and meeting with potential tenants.Must be able to lift up to 15 pounds at a time.Must be able to traverse a variety of properties with stairs and in a variety of weather.BENEFITS:We offer competitive wages and annual bonus opportunities. Benefits include:Medical, Dental and VisionShort Term Disability and Life Insurance401k with Company Match100% Employee-Owned Company with the Employee Stock Ownership Plan (ESOP)Cell Phone DiscountMonthly Auto Allowance12 Days Paid Time Off8 Paid Holidays & 2 Floating Holidays!Fitness ReimbursementEmployment is contingent on education verification, references, background check, and drug screening.#SR2SP