Occupancy Specialist

City-of-Ann-Arbo; Ann Arbor (MI); On-site; USD 30,000 - 33,000; Full time

Job summary

City of Ann Arbor seeks an Occupancy Specialist to manage casework for low-income housing programs. You will verify tenant eligibility and regulatory compliance, maintain detailed client files, and schedule interviews for required paperwork.

The role requires experience in voucher programs or LIHTC, a valid Michigan driver's license, and the ability to obtain COS/HCV certification within 1 year. This position is based in Ann Arbor, with a non-negotiable hourly rate and a 6-month probation.

Qualifications

• Requires 2+ years experience in Voucher Program, LIHTC or Property Management.
• Associate degree or higher required; can substitute 4 years of HUD housing programs experience for degree.
• Licensing: valid Michigan Driver's License; COS/HCV certifications preferred or obtainable within 1 year.

Responsibilities

• Provide case management for low-income housing programs.
• Ensure tenants are eligible and in compliance with regulations.
• Maintain accurate files and schedule interviews for compliance paperwork.

Skills

Voucher/LIHTC/Property Mgmt exp

Education

Associate degree or higher

HUD housing programs substitution (4 yrs)

Job description

Description

Occupancy Specialist - Voucher Program

$22.41 (This rate is non-negotiable and there is a 6-month probationary period). After hire, pay increases are dependent on length of service, advancement in the position, and other contractual factors.

The City of Ann Arbor offers a competitive wage and benefits package including medical, vision, dental, paid vacation, sick and holiday leave.

Role Summary:

Under the supervision of the Voucher Program Manager, an Occupancy Specialist is responsible for providing case management services for low-income housing programs. The Occupancy Specialist ensures that the tenants in the Commission's program are eligible to participate and are in compliance with all applicable regulations. The Occupancy Specialist maintains accurate and complete customer files and schedules interviews to complete compliance paperwork as needed.

Education, Training and Experience Required:

• Associate degree or higher-level degree (Bachelor's Degree, Master's Degree). May substitute 4 years of experience with HUD housing programs such as HCV, VASH, Public Housing, PBV, PBRA, and/or CoC programs in lieu of Associate Degree
• At least two (2) years of experience in one of the following: Voucher Program, LIHTC Program or Property Management.

Education, Training and Experience Preferred:

• Voucher program, LIHTC or Property Management experience: at least 4 years
• HCV Occupancy certificate or Certified Occupancy Specialist (COS), LIHTC certification and HQS Certification

Licensing Requirements (position requirements at entry)

• Valid Michigan Driver's License
• Have or be able to obtain Housing Choice Voucher Occupancy or Certified Occupancy Specialist (COS) certification within 1 year of hire

Equal Opportunity Employer
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