OCC Manager

Alpine Air Express; Provo (UT); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

401k match

Paid time off

8 paid holidays

Job summary

Alpine Air Express seeks an OCC Manager to lead the Operations Control Center team at the Provo, Utah site. The role oversees 24-hour cargo operations across the United States, ensuring safe, compliant, and efficient management of flight following and scheduling.

You will develop training programs, monitor performance, and ensure adherence to FAA regulations while driving cost-effective disruption recovery and SOP implementation. This in-office role reports to the Director of Operations.

Qualifications

• Thorough knowledge of airline functions, preferably with Part 135 operations.
• Strong leadership and people management skills.
• Excellent analytical, problem-solving, and decision-making skills.
• Excellent interpersonal, verbal, and written communication skills.
• Excellent organizational skills and attention to detail.

Responsibilities

• Lead and manage the OCC team to achieve operational integrity of schedule, full legal compliance within the operations, and ensure sound economic decision-making processes are employed.
• Develop and review training programs of Charter and Flight Following personnel covering flight following procedures, flight planning techniques, ACM flight operations software, and advancement in civil aviation to achieve and maintain the required level of proficiency.
• Ensuring that company flights are safely and efficiently planned and monitored in accordance with established standards and regulations.
• Manage OCC and network operational performance to ensure that cost effective and consistent disruption recovery responses are initiated/implemented.
• Development and implementation of standard operating procedures to ensure safe operations.
• Observe safety and FAA regulations.
• Additional duties as assigned.

Skills

Leadership

Analytical thinking

Problem-solving

Decision-making

Communication

Organizational skills

Education

High school diploma or GED

Job description

Job Purpose

Alpine Air is currently seeking an Operations Control Center (OCC) Manager to be located at their Provo, UT company site. The OCC Manager will be responsible for managing the OCC team to ensure the safe and effective administration related to 24-hour cargo operations across the United States.

Job title

OCC Manager

Job location

Provo, UT

Reports to

Director of Operations

Job Purpose

Alpine Air is currently seeking an Operations Control Center (OCC) Manager to be located at their Provo, UT company site. The OCC Manager will be responsible for managing the OCC team to ensure the safe and effective administration related to 24-hour cargo operations across the United States.

Duties And Responsibilities

• Lead and manage the OCC team to achieve operational integrity of schedule, full legal compliance within the operations, and ensure sound economic decision-making processes are employed.
• Develop and review training programs of Charter and Flight Following personnel covering flight following procedures, flight planning techniques, ACM flight operations software, and advancement in civil aviation to achieve and maintain the required level of proficiency.
• Ensuring that company flights are safely and efficiently planned and monitored in accordance with established standards and regulations.
• Manage OCC and network operational performance to ensure that cost effective and consistent disruption recovery responses are initiated/implemented.
• Development and implementation of standard operating procedures to ensure safe operations.
• Observe safety and FAA regulations.
• Additional duties as assigned.

Qualifications

• Thorough knowledge of airline functions, preferably with Part 135 operations
• Strong leadership and people management skills
• Excellent analytical, problem-solving, and decision-making skills
• Required to pass background check and pre-employment drug screen
• Excellent interpersonal, verbal, and written communication skills
• Excellent organizational skills and attention to detail
• High school diploma or general education degree (GED) required

Working conditions

While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, fumes, toxic chemicals, and heat. The noise level in the work environment is usually low.

This position is a Full-Time, in-office position. Schedules are based on operational needs and may include nights and/or weekends. Compensation includes competitive benefits and 401k with generous employer match. Paid Time Off and eight (8) paid holidays per year are available immediately upon employment.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, talk, or hear. The employee frequently is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.

Approved by

Max Crandall – Director of Human Resources

Date approved

8/20/2026

Reviewed

8/20/2026

ALPINE AIR IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER. Prospective employees will receive consideration for employment without discrimination on the basis of race, color, religion, sex, age, national origin, ancestry, disability, veteran status, or any other factor prohibited by law or regulation.

Potential candidates will be required to pass a pre-employment drug test prior to receiving an offer of employment.

This employer participates in E-verify. Alpine Air will provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's I-9 to confirm work authorization.