OCC Admission Associate

Interactive College of Technology; Newport (KY); Hybrid; USD 35,000 - 52,000; Full time

Job summary

Interactive College of Technology is seeking full-time Admissions Associates for the Newport Campus to enroll students at the Newport, KY location. You will present information to help prospects decide on enrollment and provide excellent customer service.

You will manage leads, arrange campus visits, liaise with Financial Aid and Academic Advisors, conduct interviews, and guide applicants through the admissions process with high ethical standards.

Qualifications

• Experience in admissions, sales, or customer service preferred.
• Strong communication and listening skills.
• Ability to work independently and as part of a team.

Responsibilities

• Manage leads via calls, emails, mailings, and texts to maximize enrollments.
• Arrange campus visits and tours for prospective students.
• Serve as liaison between students and Financial Aid, Placement, and Academic Advisors.
• Conduct student interviews, administer entrance/placement testing, and advise on academic requirements.
• Develop strategies to achieve enrollment goals and improve processes.
• Complete enrollment files with test results and admissions docs; coordinate with Academic Advisor.
• Generate leads through referrals and community outreach to boost branding.
• Prepare weekly sales reports on enrollment activity.
• Represent ICT to prospective students and inquiries about programs.

Skills

Sales experience

Customer service

Interpersonal skills

Communication

Lead management

Professional demeanor

Relating to student needs

Education

Some college experience

Job description

Job DetailsJob Location: Newport Campus - Newport, KY 41071Position Type: Full TimeInteractive College of Technology is currently seeking full-time Admissions Associates to enroll students at the Newport Campus. If you like helping people get the education they need to change their lives and have prior Admissions or Inside Sales experience, this may be a great opportunity for you.

In this role, you will be responsible for presenting potential students with the information needed to make well-informed enrollment decisions by providing excellent customer service, listening to the needs and career aspirations of potential students, resolving all concerns and questions related to enrollment, and following the admissions process, policies, and procedures while adhering to the highest ethical standards.

Specific Responsibilities:

• Manages leads through follow-up calls, emails, mailings, texting, and other means to maximize the value of each lead in generating enrollments.
• Arranges campus visits and conducts campus tours for prospective students.
• Acts as the initial campus liaison between students and other departments including Financial Aid, Placement, and Academic Advisors.
• Conducts student interviews according to policy, administers entrance and placement testing, and advises students regarding academic requirements.
• Develops effective strategies for achieving enrollment success.
• Completes enrollment files including test results, admissions documentation, and any required pre-enrollment conferences with the Academic Advisor to address previous education or competencies.
• Develops leads through referrals and community outreach; interacts with members of the target community for the purpose of lead generation and institution branding.
• Compiles weekly performance-based sales reports.
• Represents the institution to individuals inquiring or interested in enrolling in the academic programs offered at ICT.

In this role, you will be responsible for presenting potential students with the information needed to make well-informed enrollment decisions by providing excellent customer service, listening to the needs and career aspirations of potential students, resolving all concerns and questions related to enrollment, and following the admissions process, policies, and procedures while adhering to the highest ethical standards.

Qualifications

• Successful experience in Sales, Recruiting, or high-level customer service
• High-energy, positive attitude with genuine enthusiasm for education and learning
• Excellent interpersonal and communication skills
• Some college experience preferred (2+ years)
• Consistent work history that shows stability
• Professional demeanor and presentation
• Good conversationalist and insightful
• Ability to relate to potential students' needs and desires

Job Type: Full-time

Job Type: Full-time