Observation Supervisor - Per Diem

Partner's Healthcare; Newton (MA); On-site; USD 27,000 - 39,000; Full time

Job summary

Newton-Wellesley Hospital, part of Mass General Brigham, seeks a supervisory professional to oversee a cohesive medical team and ensure clear communication among patients, nursing staff and physicians.

The role requires a High School Diploma or equivalent, 3–5 years of supervisory experience, and 2–3 years of leadership in a medical setting. Onsite work at 2014 Washington Street with per diem employment and hourly pay.

Qualifications

• Supervise staff and monitor work processes.
• Recruit, select, orient, and train employees.
• Coach, counsel, and discipline staff to improve performance.
• Plan, monitor, and appraise job results.
• Implement and enforce systems, policies, and procedures.

Responsibilities

• Supervise department and organize workflows to meet objectives.
• Recruit, orient, and develop staff for growth.
• Provide coaching, counseling, and performance feedback.
• Plan, monitor, and evaluate job results.
• Enforce policies and procedures to ensure quality care.

Skills

Staff supervision

Leadership

Time management

Coaching

Team communication

Education

High School Diploma

Associate's degree preferred

Job description

Site: Newton-Wellesley HospitalMass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Responsible for maintaining and managing a cohesive medical team and facilitate good communication between patients, nursing staff and physicians.

Does this position require Patient Care? Yes

Essential Functions

• Accomplishes department objectives by supervising staff and organizing and monitoring work processes.
• Maintains staff by recruiting, selecting, orienting, and training employees and developing personal growth opportunities.
• Accomplishes staff job results by coaching, counseling, and disciplining employees.
• Plans, monitors, and appraises job results.
• Implements and enforces systems, policies, and procedures.

Qualifications

Education: High School Diploma or Equivalent required or Associate's Degree related field of study preferred.

Can this role accept experience in lieu of a degree? No.

Licenses and Credentials: Experience Medical Office/Hospital/Managed Care Experience 3-5 years required and Supervisory/Leadership Experience 2-3 years preferred.

Knowledge, Skills and Abilities:

• A demonstrated ability to provide consistent quality patient care with a keen eye for detail, organizational skills and effective time management.
• Experience instructing clinical support employees on proper treatment procedures.
• A positive attitude and a propensity for leadership and team-building.
• Ability to problem-solve under pressure.

Additional Job Details (if applicable)

Remote Type: Onsite

Work Location: 2014 Washington Street

Scheduled Weekly Hours: 0

Employee Type: Per Diem

Work Shift: Rotating (United States of America)

Pay Range: $19.81 - $28.30/Hourly

Grade: 4

Physical Requirements

• Standing Frequently (34-66 %)
• Walking Frequently (34-66 %)
• Sitting Occasionally (3-33 %)
• Lifting Frequently (34-66 %) 35 lbs+ (w/assisted device)
• Carrying Frequently (34-66 %) 20 lbs - 35 lbs
• Pushing Occasionally (3-33 %)
• Pulling Occasionally (3-33 %)
• Climbing Rarely (Less than 2 %)
• Balancing Frequently (34-66 %)
• Stooping Occasionally (3-33 %)
• Kneeling Occasionally (3-33 %)
• Crouching Occasionally (3-33 %)
• Crawling Rarely (Less than 2 %)
• Reaching Frequently (34-66 %)
• Gross Manipulation (Handling) Frequently (34-66 %)
• Fine Manipulation (Fingering) Frequently (34-66 %)
• Feeling Constantly (67-100 %)
• Foot Use Rarely (Less than 2 %)
• Vision - Far Constantly (67-100 %)
• Vision - Near Constantly (67-100 %)
• Talking Constantly (67-100 %)
• Hearing Constantly (67-100 %)

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement

4100 Newton-Wellesley Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.