Observation Supervisor - Per Diem

Newton-Wellesley Hospital; Newton (MA); On-site; USD 27,000 - 39,000; Part time

Job summary

Newton-Wellesley Hospital is seeking a Per Diem supervisor to lead a cohesive medical team and ensure clear communication among patients, nursing staff, and physicians at the 2014 Washington Street location.

The role requires 3–5 years of medical office or hospital experience with supervisory leadership, a high school diploma or equivalent (associate degree preferred), and a demonstrated ability to deliver high-quality patient care under pressure.

Qualifications

• High school diploma or equivalent required; associate degree preferred.
• Medical office/hospital experience with supervisory/leadership preferred.
• Ability to lead, coach, and communicate effectively in a clinical setting.

Responsibilities

• Accomplishes department objectives by supervising staff and organizing and monitoring work processes.
• Maintains staff by recruiting, selecting, orienting, and training employees and developing personal growth opportunities.
• Accomplishes staff job results by coaching, counseling, and disciplining employees.
• Plans, monitors, and appraises job results.
• Implements and enforces systems, policies, and procedures.

Skills

Staff supervision

Clinical leadership

Time management

Education

High School Diploma or Equivalent

Associate's Degree Related Field of Study preferred

Job description

Site: Newton-Wellesley Hospital

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Responsible for maintaining and managing a cohesive medical team and facilitate good communication between patients, nursing staff and physicians.

Does this position require Patient Care? Yes

Essential Functions

• Accomplishes department objectives by supervising staff and organizing and monitoring work processes.
• Maintains staff by recruiting, selecting, orienting, and training employees and developing personal growth opportunities.
• Accomplishes staff job results by coaching, counseling, and disciplining employees.
• Plans, monitors, and appraises job results.
• Implements and enforces systems, policies, and procedures.

Qualifications

Education
High School Diploma or Equivalent required or Associate's Degree Related Field of Study preferred

Can this role accept experience in lieu of a degree?
No

Licenses and Credentials

Experience
Medical Office/Hospital/Managed Care Experience 3-5 years required and Supervisory/Leadership Experience 2-3 years preferred

Knowledge, Skills and Abilities

• A demonstrated ability to provide consistent quality patient care with a keen eye for detail, organizational skills and effective time management.
• Experience instructing clinical support employees on proper treatment procedures.
• A positive attitude and a propensity for leadership and team-building.
• Ability to problem-solve under pressure.

Additional Job Details (if applicable)

Physical Requirements

• Standing Frequently (34-66%)
• Walking Frequently (34-66%)
• Sitting Occasionally (3-33%)
• Lifting Frequently (34-66%) 35lbs+ (w/assisted device)
• Carrying Frequently (34-66%) 20lbs - 35lbs
• Pushing Occasionally (3-33%)
• Pulling Occasionally (3-33%)
• Climbing Rarely (Less than 2%)
• Balancing Frequently (34-66%)
• Stooping Occasionally (3-33%)
• Kneeling Occasionally (3-33%)
• Crouching Occasionally (3-33%)
• Crawling Rarely (Less than 2%)
• Reaching Frequently (34-66%)
• Gross Manipulation (Handling) Frequently (34-66%)
• Fine Manipulation (Fingering) Frequently (34-66%)
• Feeling Constantly (67-100%)
• Foot Use Rarely (Less than 2%)
• Vision - Far Constantly (67-100%)
• Vision - Near Constantly (67-100%)
• Talking Constantly (67-100%)
• Hearing Constantly (67-100%)

Remote Type

Onsite

Work Location

2014 Washington Street

Scheduled Weekly Hours

0

Employee Type

Per Diem

Work Shift

Rotating (United States of America)

Pay Range

$19.81 - $28.30/Hourly

Grade

4At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement:

4100 Newton-Wellesley Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.