BFT - Patient Observer

Massachusetts General Hospital; Boston (MA); On-site; USD 25,000 - 33,000; Full time

Job summary

Mass General Brigham is seeking a Temporary Patient Observer to provide constant observation for patients identified as at risk, under RN direction, ensuring confidentiality and adherence to hospital guidelines. The role entails direct patient care tasks and accurate documentation in collaboration with nursing staff.

Responsibilities include monitoring patient status, communicating any changes to the nurse, assisting during falls, and supporting feeding as directed.

Qualifications

• High School Diploma or Equivalent preferred.
• Some healthcare experience 0–1 year preferred.
• Ability to read, write and speak English clearly.

Responsibilities

• Maintain constant observation of patient.
• Document the care of patient under observation.
• Keep nurse informed of changes in the patient’s condition.
• Assist patient in the event of a fall.
• Receive and provide detailed handoff information from/to staff regarding the patient and their status.
• Assist with feeding patient(s) as directed by the RN.

Skills

Alertness

Calmness under pressure

Verbal de‑escalation

English literacy

Education

High School Diploma or Equivalent

Job description

Site: The General Hospital Corporation

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Summary: Under RN direction, provides constant observation to patients identified as a risk to themselves or others. Responsible for providing care related tasks in accordance with the individual needs of the patient, maintaining patient confidentiality and following hospital guidelines

Does this position require Patient Care? Yes

Essential Functions

• Maintain constant observation of patient.
• Document the care of patient under observation.
• Keep nurse informed of changes in the patient’s condition.
• Assists patient in the event of a fall.
• Receives and provides detailed handoff information from/to staff regarding the patient and their status.
• Assists with feeding patient (s) as directed by the RN.

Qualifications

• Education
• High School Diploma or Equivalent preferred
• Can this role accept experience in lieu of a degree? No
• Licenses and Credentials
• Experience
• Some healthcare experience 0-1 year preferred
• Knowledge, Skills and Abilities
• Ability to remain alert for extended periods of time.
• Ability to verbally calm patients.
• Ability to perform calmly and quickly in stressful situations.
• Ability to read, write and speak English clearly.

Physical Requirements

• Standing Frequently (34-66%)
• Walking Frequently (34-66%)
• Sitting Occasionally (3-33%)
• Lifting Frequently (34-66%) 35lbs+ (w/assisted device)
• Carrying Frequently (34-66%) 20lbs - 35lbs
• Pushing Occasionally (3-33%)
• Pulling Occasionally (3-33%)
• Climbing Rarely (Less than 2%)
• Balancing Frequently (34-66%)
• Stooping Occasionally (3-33%)
• Kneeling Occasionally (3-33%)
• Crouching Occasionally (3-33%)
• Crawling Rarely (Less than 2%)
• Reaching Frequently (34-66%)
• Gross Manipulation (Handling) Frequently (34-66%)
• Fine Manipulation (Fingering) Frequently (34-66%)
• Feeling Constantly (67-100%)
• Foot Use Rarely (Less than 2%)
• Vision - Far Constantly (67-100%)
• Vision - Near Constantly (67-100%)
• Talking Constantly (67-100%)
• Hearing Constantly (67-100%)

Remote Type

Onsite

Work Location

101 Merrimac Street

Scheduled Weekly Hours

0

Employee Type

Temporary

Work Shift

Rotating (United States of America)

Pay Range

$17.71 - $24.28/Hourly

Grade

2

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement:

1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.