Observability SRE — Scale, Uptime & Global Infra

Apple Inc.; Seattle (WA); On-site; USD 142,000 - 263,000; Full time

Benefits offered by this job

Stock options

Discretionary bonuses or commissions

Relocation assistance

Educational expense reimbursement

Comprehensive medical & dental

Job summary

Apple seeks an experienced Site Reliability Engineer for Observability to scale customer-facing services. You will own performance SLIs/SLOs, optimize production environments across data centers and AliCloud, and drive automated, zero-downtime deployments.

You’ll build dashboards with Prometheus, Grafana, and Splunk, with a focus on automation and cost efficiency at planetary scale. Join a team tackling uptime for iCloud, iTunes, Siri, and Maps, collaborating across engineering to deliver

Qualifications

• B.S. in Computer Science or related field.
• 10+ years industry experience; 5+ years in SRE/DevOps for external production-grade services.
• Production-grade Python scripting; Bash, Go, Rust exposure a plus.
• Kubernetes, container orchestration, and CI/CD tooling experience.
• Terraform for IaC; Pulumi experience a plus; Spinnaker familiarity.
• Experience with Prometheus ecosystem; ownership mindset and strong communication.
• Incident response and problem-solving across complex systems.

Responsibilities

• Own and defend availability, latency, and performance metrics (SLIs/SLOs) for production services.
• Maintain and optimise production environments including AliCloud services and Apple infrastructure.
• Manage external networking, CDN, and global traffic routing for low latency.
• Maintain zero-downtime deployments; support CI/CD pipelines; Spinnaker a plus.
• Build observability dashboards and alerting with Prometheus, Grafana, and Splunk.
• Implement automated scaling rules and optimize infrastructure spend.
• Lead incident response and root-cause analyses across teams.

Skills

Python scripting

Go/Rust exposure

Bash scripting

Kubernetes experience

Terraform

Pulumi

Spinnaker

Helm

Prometheus ecosystem

Grafana

Splunk / log tooling

Incident response

Automation & CI/CD

Education

Bachelor of Science in Computer Science

Master's degree (preferred)

Tools

Kubernetes

Terraform

Pulumi

Spinnaker

Helm

Prometheus

Grafana

Splunk / Log Service

Job description

Apple seeks an experienced Site Reliability Engineer for Observability to scale customer-facing services. You will own performance SLIs/SLOs, optimize production environments across data centers and AliCloud, and drive automated, zero-downtime deployments.

You’ll build dashboards with Prometheus, Grafana, and Splunk, with a focus on automation and cost efficiency at planetary scale. Join a team tackling uptime for iCloud, iTunes, Siri, and Maps, collaborating across engineering to deliver