Observability Platform Engineer — Scale Reliability

Whatnot; United States; Remote; USD 150,000 - 230,000; Full time

Job summary

Whatnot is seeking an experienced Software Engineer for Infrastructure Reliability to rethink and redesign our observability stack. You will ensure visibility into state, performance, and user experience across a growing software stack, while guiding data collection, processing, and visualization at scale.

You will work with Core Infra, Platform, and Developer Tools teams to build a 10x/100x observable system, leveraging AI-assisted troubleshooting and industry standards like Otel and SemConv.

Qualifications

• 7+ years designing and building large-scale distributed systems.
• Experience with Python, Elixir, or Go preferred.
• Strong observability fundamentals across metrics, logs, and traces.
• Proven ability to design, build, and operate shared production services.
• Experience in cloud-native environments (AWS or GCP) with Kubernetes and IaC.

Responsibilities

• Redesign and implement observability from code to visualization.
• Collaborate with Core Infra, Platform, and Developer Tools teams.
• Use analytics engines and vendors to predict incidents and enable quick resolutions.
• Leverage AI agents to enhance troubleshooting and automation.
• Provide reliable and scalable signals for infrastructure management.

Skills

Distributed systems

Python

Go

Elixir

Observability

Kubernetes

Cloud (AWS/GCP)

Communication

Tools

AWS

GCP

Kubernetes

Job description

Whatnot is seeking an experienced Software Engineer for Infrastructure Reliability to rethink and redesign our observability stack. You will ensure visibility into state, performance, and user experience across a growing software stack, while guiding data collection, processing, and visualization at scale.

You will work with Core Infra, Platform, and Developer Tools teams to build a 10x/100x observable system, leveraging AI-assisted troubleshooting and industry standards like Otel and SemConv.