Observability & DevEx Engineering PM

Cisco Systems, Inc.; San Jose (CA); On-site; USD 195,000 - 286,000; Full time

Job summary

Cisco Systems, Inc. is seeking an Engineering Product Manager for the Observability Center of Excellence and Developer Experience to lead a broad, multi-disciplinary product effort.

You will shape the long-term roadmap, coordinate with engineering, SRE, design, and security, and drive measurable improvements in system reliability and developer velocity. The role emphasizes outcome-based prioritization, feedback-driven improvements, and collaboration with sales and marketing to translate CoE

Qualifications

• Bachelor's degree plus 12 years of related experience, Master's degree plus 8 years of related experience, or PhD plus 5 years of related experience.
• Product management experience for complex SaaS, platform, developer, cloud, or observability products.
• Hands-on experience with one or more of: digital experience monitoring, infrastructure monitoring, or application performance monitoring.
• Experience using data, telemetry, and customer or user insights to shape product strategy, priorities, and measurable outcomes.
• Experience leading cross-functional teams through ambiguous, technically complex decisions.

Responsibilities

• Own the vision, multi-quarter strategy, roadmap, and operating model for the Observability Center of Excellence.
• Own the organization's Developer Experience vision and roadmap, defining the principles, golden paths, and success measures that reduce developer friction and improve engineering velocity, quality, and satisfaction.
• Define clear, outcome-based priorities across product, engineering, and operations teams, linking investments to measurable improvements in time-to-market, availability, performance, digital experience, and incident response.
• Lead prioritization and complex trade-off decisions across multiple products and teams; maintain strategic focus while adapting quickly to operational risks and changing needs.
• Partner closely with engineering, SRE, support, and on-call teams to identify monitoring gaps, remove operational blockers, and improve detection, diagnosis, and resolution of performance and availability issues.
• Serve as a trusted technical product and incident-management-process advisor; partner with sales and marketing teams to translate CoE learnings into compelling customer-facing artifacts.

Skills

Product management

Observability

Cross-functional leadership

Data-driven decisions

Education

Bachelor's degree

Master's degree

PhD

Job description

Cisco Systems, Inc. is seeking an Engineering Product Manager for the Observability Center of Excellence and Developer Experience to lead a broad, multi-disciplinary product effort.

You will shape the long-term roadmap, coordinate with engineering, SRE, design, and security, and drive measurable improvements in system reliability and developer velocity. The role emphasizes outcome-based prioritization, feedback-driven improvements, and collaboration with sales and marketing to translate CoE