OBGYN- Outpatient Lactation Consultant

Boston Medical Center; Boston (MA); On-site; USD 78,000 - 113,000; Full time

Benefits offered by this job

Healthcare benefits

Bonuses and merit increases

Flexible Spending Accounts

403(b) retirement savings matches

Paid time off

Job summary

Boston Medical Center is seeking an International Board Certified Lactation Consultant (IBCLC) to join the OB/GYN outpatient lactation team within the Breastfeeding Medicine Clinic. You will provide counseling, education, and follow-up, including telehealth visits and co-visits with clinic providers.

The role involves case management, triage of referrals, EMR management, and mentoring trainees while promoting breastfeeding equity across services.

Qualifications

• Bachelor’s degree in healthcare or public health required; Master’s degree a plus.
• IBCLC certification and RN license required.
• 5 years in healthcare/public health; 2–5 years as Lactation Consultant preferred.
• Fluency in Spanish or Haitian Creole strongly preferred.

Responsibilities

• Provide lactation support, counseling and education to patients in clinic and via telehealth.
• Conduct pre/post feed weights and co-visits with providers.
• Manage referrals, triage to IBCLC or provider level care, schedule appointments.
• Handle EMR and communications with patients and providers.
• Support programmatic and metric-monitoring activities for the Breastfeeding Medicine Clinic.
• Mentor trainees (nursing, medical or midwifery students and residents).
• Engage in community planning and breastfeeding equity initiatives.

Skills

Lactation support

Telehealth

Group lactation visits

Care coordination

EMR/navigation

Mentorship/teaching

Education

Bachelor’s degree in healthcare or public health

Master’s degree in healthcare or public health (plus)

Tools

EMR systems

Job description

Position Summary

The International Board Certified Lactation Consultant (IBCLC) is responsible for counseling and support of breastfeeding patients at Boston Medical Center (BMC) in the OB/GYN department as part of the Breastfeeding Medicine Clinic (BFM). The IBCLC will see patients independently as well as support the care of patients in co-visits with the clinic’s providers. They will triage patient referrals, and provide case management and follow-up to clinic patients. They will support the overall functioning of the Breastfeeding Medicine Clinic through monitoring of metrics. Position: OBGYN-Outpatient Lactation Consultant Department: OB-GYN Clinic Schedule: Full Time

Essential Responsibilities / Duties

The IBCLC will work within the outpatient Breastfeeding Medicine Clinic/BMC Breastfeeding Equity Center (BFM/BEC) in the OB/GYN outpatient clinic, providing clinical care and supporting lactation-related programing along with other BFM/BEC staff. These duties include, but are not limited to, the following:

• Provide lactation support, counseling and education to BMC patients in the OB/GYN clinic, including initial and follow-up appointments and management of complex cases.
• Patients will be seen both in the clinic and via telehealth.
• Participate in BFM provider sessions through conduct of co-visits (in person and telehealth), seeing patients either before or after the provider by performing pre/post feed weights, patient counseling and hands-on support.
• Manage and conduct group lactation visits.
• Manage all referrals to BFM by reviewing cases, triaging as appropriate to IBCLC or provider level care and contacting patients both to schedule appointments and to provide phone lactation counseling and history-taking ahead of appointments.
• Manage EMR and phone patient and provider contacts to BFM or OB/GYN regarding lactation related questions, including monitoring BFM provider inboxes and e-consults.
• Support the BFM clinic and the wider Breastfeeding Equity Center through programmatic, educational and clinical activities that promote breastfeeding equity and education among both patients and staff. Duties include attending BFM/BEC meetings, other relevant departmental, lactation and nursing meetings, and providing programmatic and metric-monitoring support.
• Supervise and provide clinical mentorship to trainees in BFM including but not limited to nursing, medical, and midwifery students, residents, other staff seeking learning in lactation, and CLC and IBCLC trainees.
• As an IBCLC it is expected that the person will fulfill the following in clinical care and programmatic work supporting BFM/BEC: Independently assess patient’s breastfeeding condition and use judgment to determine health care needs and appropriate action to be taken. Recognize and respond appropriately to deviation from normal. Support and encourages the breastfeeding dyad, including support of the extended breastfeeding dyad from toddler to preschooler. Share knowledge of the breastfeeding care and educational principles, practices, procedures and techniques required to assess learning needs, develop an educational plan, and teach/counsel staff, patients, and family members and evaluate effectiveness of the instruction. Provide counseling, guidance and health promotion instructions to assist mothers and family members to participate in their health care plan and maintain good health habits and prevention activities. Recognize adverse signs and symptoms and react swiftly and appropriately in emergency situations; make appropriate referrals to BFM or other providers. Apply knowledge of hospital/clinic administrative procedures and channels for reporting, inspection, quality control activities, and ordering supplies; and basic personnel administration in matters such as unresolved patient complaints and to provide orientation/education to medical staff to prevent incidents. Assist BFM/BEC in community planning, developing and evaluating local health care needs regarding breastfeeding. Assist in evaluating the health care facility for breastfeeding friendly activities.

Education

Bachelor’s degree in healthcare or public health related field required; Master’s degree in health care or public health related field a plus.

Certificates, Licenses, Registrations Required

International Board Certified Lactation Consultant (IBCLC) required; Registered Nurse (RN) required.

Experience

Requires 5 years in a healthcare or public health field. Requires 2 years (preferred 5 years) of experience as a Lactation Consultant (IBCLC).

Knowledge, Skills & Abilities (KSA)

• Highly specialized skills and abilities regarding assessment, intervention based on patient history and assessment, initiation and modification of complex situations and related therapies and interventions.
• Ability to provide information with consideration of mental, emotional, cultural, social, political and physical factors.
• Able to identify health literacy and healthcare preferences of diverse dyads including immigrant/refugee, non-English speaking and other groups that may have unique needs or vulnerabilities.
• Able to identify and assess for language barriers and plan appropriately, i.e. use of interpreter services, etc.
• Interest and experience working with diverse populations, ideally in a clinical or lactation capacity, and a passion for breastfeeding equity.
• Fluency in Spanish or Haitian Creole strongly preferred.

Compensation Range

Compensation Range: $78,000.00- $113,000.00 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certificates/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being. NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location.

Equal Opportunity Employer

Equal Opportunity Employer/Disabled/Veterans Working at Boston Medical Center is more than a job. It’s a chance to make a difference as part of our mission to provide exceptional and equitable care to all. As a nationally-recognized leader in health equity, nursing, initiatives to combat climate change, and many other areas, BMC is dedicated to improving the health of our community in Boston and beyond. BMC’s mission to provide exceptional care without exception extends to our employees, and we have been recognized as a top employer and best place to work. A strong sense of teamwork and support for our staff are the bedrock of BMC, as we know that we can only provide exceptional care to patients when our staff are cared for too. Boston Medical Center is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to [e-mail] or call 617-638-8582 to let us know the nature of your request.

Background Check and Accommodations

Boston Medical Center participates in the Electronic Employment Verification Program. As an E-Verify employer, prospective employees of BMC must complete a background check before beginning their employment at the hospital.

Vaccination Requirements

BMC requires all staff to be vaccinated against COVID-19 and flu, as well as receive a booster dose of the COVID-19 vaccine.