OBGYN Front Office Pro — Float Pool, Full-Time

Carilion Clinic; Roanoke (VA); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Medical, Dental, Vision Benefits

Pension Plan

Paid Time Off

Onsite fitness facilities

Wellness programs

Job summary

Carilion Clinic in Daleville, VA, is seeking a Healthcare Administrative Associate for the OBGYN Offices Float Pool. This full-time role supports front office operations, including patient registration, scheduling, and insurance coordination, using EMR and MS Office tools.

The position emphasizes customer service, accuracy in data entry, and the ability to multitask in a fast-paced environment. Education required is a high school diploma or GED, with a day shift and competitive pay range.

Qualifications

• Strong customer service orientation and communication skills.
• Knowledge of medical terminology, office procedures, and EMR.
• Proficiency in data entry and Microsoft Office applications.
• Ability to multitask and maintain attention to detail in a fast-paced environment.

Responsibilities

• Performs front office functions including patient registration, scheduling, check-in, and check-out processes.
• Manages multi-line phone systems, screens calls, and routes messages appropriately.
• Maintains accurate patient demographic, insurance, and eligibility information.
• Collects co-payments, deductibles, and other payments and balances daily transactions.
• Coordinates referrals and obtains insurance authorizations as required.
• Maintains and organizes medical records in compliance with regulatory standards.
• Performs charge entry, coding support, and resolves billing-related issues.
• Uses electronic medical record systems for scheduling, reporting, and documentation.
• Provides directions and assistance to patients and visitors.
• Maintains reports, databases, and spreadsheets and performs basic data analysis.
• Supports administrative functions including correspondence, reports, and meeting materials.
• Assists with event coordination, scheduling logistics, and departmental projects.
• Performs basic clinical support tasks under supervision as assigned.
• Serves as a resource for team members and assists with training as needed.
• Maintains a safe, organized, and efficient work environment.

Skills

Customer service

Communication skills

Medical terminology

Office procedures

Data entry

MS Office

Multitasking

Education

High school diploma or GED

Tools

Microsoft Office

Electronic Medical Records (EMR)

Job description

Carilion Clinic in Daleville, VA, is seeking a Healthcare Administrative Associate for the OBGYN Offices Float Pool. This full-time role supports front office operations, including patient registration, scheduling, and insurance coordination, using EMR and MS Office tools.

The position emphasizes customer service, accuracy in data entry, and the ability to multitask in a fast-paced environment. Education required is a high school diploma or GED, with a day shift and competitive pay range.