OB Labor and Delivery Registration

HonorHealth; Scottsdale (AZ); Presencial; USD 21.000 - 26.000; Jornada completa

Descripción de la vacante

HonorHealth in Scottsdale, AZ is seeking an OB Labor and Delivery Registration Admitting team member for evening shifts. The role involves admitting patients, collecting information, and ensuring accurate registration in a fast-paced environment.

You will handle insurance verification, payment collection, and work with a multidisciplinary team to support patient care. The ideal candidate has up to 1 year in a medical office or hospital setting and a High School Diploma or GED, with strong

Formación

• High School Diploma or GED required.
• 1 year experience in a medical office or hospital setting preferred.
• 6 months medical office/hospital registration or related experience required.

Responsabilidades

• Greet patients and the public, providing information while upholding HIPAA and confidentiality standards.
• Process pre-registered accounts and complete registration and admissions information with patient data.
• Obtain necessary signatures on documents and prepare identification paperwork for patient matching.
• Scan documents into the electronic medical and financial records.
• Verify insurance eligibility, obtain prior authorizations, and communicate with payers to avoid denials.
• Collect payments for balances due at admission or discharge, including co-pays and deductibles.
• Collaborate with the care team to ensure patient satisfaction and accurate reimbursement.

Conocimientos

Customer service

HIPAA compliance

Clear communication

Empathy

Educación

High School Diploma or GED

Herramientas

ADT systems

EMR

Descripción del empleo

Primary City/State: Shea Medical Center - 9003 E Shea Blvd Scottsdale, AZ 85260

Category: Patient Services

Shift: Evening

Department: Registration Admitting

OB Labor and Delivery Registration Evenings- Monday-Friday 7:30 pm-2:00 AM

Great care starts with great people. (Like you.)

At HonorHealth, you'll find something special. From humble beginnings in 1927 to one of Arizona's largest nonprofit healthcare systems, our culture is built on warmth and neighborly kindness. Behind every smile is a highly skilled professional with deep expertise and an unwavering dedication to what matters most - caring for the health and well-being of people and communities across the greater Phoenix area.

Responsibilities:

JOB SUMMARY

Admits clients to the hospital, which includes collecting information and deposits, completing forms and obtaining signatures, scanning ID cards/documents, and updating ADT systems. Ensures all patients are efficiently and accurately registered and prioritizes patients during period of high volume.

ESSENTIAL FUNCTIONS

• Greets patients and the public, providing necessary information in a courteous and professional manner while supporting HIPAA regulations and HonorHealth confidentiality standards. Ensures a positive patient experience by addressing patient questions and concerns in an empathetic and professional manner.
• Processes pre-registered accounts, completes registration and admissions information by obtaining patient demographic, insurance, financial and medical information in accordance to revenue cycle criteria.
• Obtains required signatures on all medical, financial and compliance documents. Prepares supportive paperwork, including patient identification band to assure accurate patient identification in accordance with Red Rule Policies.
• Scans all appropriate documents into the electronic medical and financial record, including patient identification, insurances cards, patient advanced directives, Conditions of Admissions, Financial Agreements, physician orders/scripts and any other pertinent paperwork.
• Responsible for adhering to all third party payer requirements including Medicare, Medicaid, managed care, Blue Cross and commercial plans. Verifies insurance eligibility and coverage and executes appropriate insurance notification procedures. Obtains prior authorization in order to avoid non-compliance, denials and/or penalties to the patient, hospital and physician(s). Initiates notifications to insurances as required. Checks for medical necessity and follows appropriate procedures depending on results. Keeps supervisor and/or lead informed of all unique situations and problem accounts.
• Requests and accepts payments for balances due on accounts upon admission or at the time of discharge, including patient co-payment, deductible, and co-insurance responsibilities and pre-payments for uninsured or underinsured patients.
• Collaborates within the multi-disciplinary health care team to facilitate and ensure patient satisfaction and maximization of reimbursement. Helps with department training when needed.

EDUCATION

• High School Diploma or GED Required

EXPERIENCE

• 6 months medical office, hospital registration/business/banking/medical insurance office/customer service experience. Required
• 1 year experience at a medical office or other hospital/ nursing home facility. Preferred

We're all in for your career.