OB/GYN Patient Services Specialist - Scheduling & Care

UPMC; Northern (KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health benefits

Retirement plan

Paid time off

Parental leave

Competitive pay

Job summary

UPMC University of Pittsburgh Physicians is hiring a Full-Time Patient Services Representative for the OB/GYN Associates of Pittsburgh. Primary office is in Blawnox, with occasional travel to Wexford, Magee Womens Hospital and West Mifflin to support staffing needs.

Responsibilities include greeting patients, scheduling appointments, collecting copayments, updating registrations, and coordinating follow-up care. The role emphasizes patient-focused service and collaboration with care teams.

Qualifications

• Greet patients warmly and professionally.
• Schedule appointments and manage check-in/out processes.
• Collect copayments and explain financial obligations.

Responsibilities

• Greet patients at arrival and assist with self-check-in.
• Collect copayments and post payments at point of service.
• Verify and update patient demographics and insurance.
• Schedule follow-up appointments and coordinate ancillary services.
• Triage and route phone calls to appropriate providers.
• Assist with office administrative duties as needed.

Skills

Customer service

Communication

Teamwork

Billing knowledge

Tools

Biometrics registration

MyUPMC portal

Job description

UPMC University of Pittsburgh Physicians is hiring a Full-Time Patient Services Representative for the OB/GYN Associates of Pittsburgh. Primary office is in Blawnox, with occasional travel to Wexford, Magee Womens Hospital and West Mifflin to support staffing needs.

Responsibilities include greeting patients, scheduling appointments, collecting copayments, updating registrations, and coordinating follow-up care. The role emphasizes patient-focused service and collaboration with care teams.