OB/GYN Front Desk & Scheduling Specialist

Orlando Health; Orlando (FL); On-site; USD 32,000 - 46,000; Full time

Job summary

Orlando Health seeks an administrative aide to support ambulatory/physician office operations within the OB/GYN department. You will assist with patient registration, appointment scheduling, and referral processing under supervision, handling phone coverage and billing assistance as needed.

The role requires a High School diploma and at least six months in a clerical or customer service setting. The position involves travel between Wesley Chapel locations and a secondary site, with standard

Qualifications

• High School diploma or equivalent.
• 6 months experience in a clerical office, or general business, and/or customer service setting.

Responsibilities

• Schedules patient appointments according to practice specific scheduling protocols and patient preference.
• Obtains accurate and complete patient demographic and insurance information.
• Processes all requests for medical records according to policy.
• Adheres to policy, procedures, and value statements.
• Demonstrates competency in use of office equipment and answers telephone calls appropriately.
• Engages to improve overall patient satisfaction experience.
• Interacts with patients and families in a professional manner.
• Maintains attendance consistent with policies.

Skills

Customer service

Clerical

Education

High School diploma or equivalent

Job description

Orlando Health seeks an administrative aide to support ambulatory/physician office operations within the OB/GYN department. You will assist with patient registration, appointment scheduling, and referral processing under supervision, handling phone coverage and billing assistance as needed.

The role requires a High School diploma and at least six months in a clerical or customer service setting. The position involves travel between Wesley Chapel locations and a secondary site, with standard